sdRohan sdRohan

Start11 1.25 Release Issue Report Thread

Start11 1.25 Release Issue Report Thread

With the Start11 1.25 release, we are creating this thread so that users can report any observed issues.  

Obtaining Start11 1.25

Object Desktop members can get the release from within Object Desktop Manager 

Individual purchases (as well as Object Desktop Members) can also be obtained from your account page: https://store.stardock.com/myaccount/products

For guest check-out purchase (no account), from this link: http://www.stardock.com/support/productkeyretrieval

Reporting an issue

Please include the following for anything found:

  • Exact Windows version \ build (winver.exe)
  • Detailed steps to recreate the issue seen
  • Screenshots and videos are very helpful.  Videos can be uploaded to a cloud drive services (GoogleDrive, DropBox, OneDrive, YouTube) and links included in your post.  Images can be directly added.
  • If there are specific apps that the app does not work (well) with, please note what apps and their exact versions.  If any app is not common, a link to a trial version would be appreciated.

Thank you for your interest and any time you put into making Start11 a better product.

Sean Drohan
Stardock Support Manager

329,396 views 179 replies
Reply #76 Top

Quoting alexvojacek, reply 75

The TaskBar taking time to close (laggy) bug is here again.

Windows 10 LTSC 2021.

Sadly this time I cannot fix it by just "disabling" the show start button.  It is completely unfixable from my end.  I need to uninstall Start11.

Maybe it should be a good idea to have a stable version for people that keep  using Windows 10 instead of you guys throwing new features and breaking what was already working.

You are more than welcome to turn off auto updates to stick on a version you wish to continue to use.

Reply #77 Top

I fixed the issue myself and would like to share that I was right, the animation that Windows executes on the autohide the taskbar is permanently affecting Start11 ability to quickly close the Task Manager.

Knowing this I went the other way.  I disabled the autohide animation on Windows and use this instead to hide the taskbar

https://www.softwareok.com/?seite=Microsoft/AutoHideDesktopIcons

You should thank that guy,  this completely solved the lag in the Task Manager closing because this program does not do any animation whatsoever and since windows thinks the taskbar is showing all the time, it does not affect Start11 either.

A quick alternative would be for you guys to implement a native auto-hide taskbar without the native Windows way of doing it, that way you will skip the animation bug.

Reply #78 Top

Quoting Neil, reply 77


Quoting alexvojacek,

The TaskBar taking time to close (laggy) bug is here again.

Windows 10 LTSC 2021.

Sadly this time I cannot fix it by just "disabling" the show start button.  It is completely unfixable from my end.  I need to uninstall Start11.

Maybe it should be a good idea to have a stable version for people that keep  using Windows 10 instead of you guys throwing new features and breaking what was already working.



You are more than welcome to turn off auto updates to stick on a version you wish to continue to use.

I'm sorry but that solution won't work for when you cannot go back. You will never know when a new update will break your perfectly stable version.

The best way would be to either you implement one or two of these:

  • Provide a way to "downgrade"  the last update for the customer in case something goes wrong.
  • Provide a download history on our accounts so we can see the previous 4 versions.
Reply #79 Top

Issue:

 

Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.

Video for reference...

 

Details:

 

  • My OS is Windows 11 21H2 Build 22000.795
  • I use the latest Start11 version 1.25
  • Happens with both Start11 taskbar enhancements enabled or disabled
  • I couldn't reproduce the issue with pressing the Windows key on the keyboard, only when opening it from the taskbar

 

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Reply #80 Top

Quoting PavelDobCZ23, reply 80

Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.

Is it with a specific menu type or all of them?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #81 Top

Quoting Ingo2311, reply 50

After a short time, the Start11 menu (v1.25) is displayed offset to the top of the screen. 
Uninstalling and reinstalling did nothing.
As soon as I restart Explorer via the Start11 configuration, the menu is back in the correct position.
Windows 11 version is 22622.436 (22H2), the display is scaled to 150% (res.
2560×1440).
The problem already existed in v1.24.

 

 

 

 

 

I have a similar problem occasionally as I described in my ignored? post (on page 2). I don't have Object Dock, so I think it may be unrelated to Object Dock. Please try the solution and tell us how it went.

Despite me finding that workaround, I still have to restart explorer from Start11 program after every reboot. Occasionally programs with no title bar such as Emacs seem to cause the problem to appear again.

 

 

 

New problem found:   Windows notifications appear in the bottom right corner anyway. Additionally they are click through so that:   when I click X to close them and have the Start11's start menu open, then Start11 registers the click onto underlying Shutdown button and I already had a few of unwanted shutdowns!  Very annoying to lose work!



 

Additional problem found: Win+d shortcut doesn't work anymore. Not sure whether this is caused by Start11 and/or Fences4.

 

 

 

 

 

Reply #82 Top

Quoting PavelDobCZ23, reply 80

Issue:

 

Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.

Video for reference...

 

Details:

 

 

    • My OS is Windows 11 21H2 Build 22000.795

 

    • I use the latest Start11 version 1.25

 

    • Happens with both Start11 taskbar enhancements enabled or disabled

 

    • I couldn't reproduce the issue with pressing the Windows key on the keyboard, only when opening it from the taskbar

 


 

 

I have exactly the same thing, but instead the opening works fine with mouse button, but closing closes and reopens the Start11 menu instead. This happens here everytime though.

 

Some troubleshooting to help the issue be solved sooner:

Esc key works fine just as Win key.

Bug 1: The Start11 menu opens up immediately on mouse button down instead of on mouse button up. In any case  This is not OK and is non-standard.

Bug 2: When the Start11 menu is open, then the  closing with mouse button  causes the Bug 1 to happen.

Bug 3: The Start11 menu closes immediately on mouse button down instead of on mouse button up.

 

I know the way it is supposed to be speeds up things, but I suggest to have this as an option instead, because misintentional clicks are a bad UX.

Regards :).

 

 

I have all animations in Windows system disabled. (They are just some stupid delays, relicts from age of slow CPUs, they reduce productivity, wasting  my time and reducing flow). Maybe try disabling them all to see if it changes anything?

Reply #83 Top

Like all previous versions, I get constant explorer.exe crashes when doing things like cliking icons

Reply #84 Top

Quoting emjh, reply 84

Like all previous versions, I get constant explorer.exe crashes when doing things like cliking icons

Hi emjh,

Sounds like you have another product that is conflicting with Start11, I would recommend trying a clean boot and see if that fixes it

https://forums.stardock.com/505872/start11-support-faq#cleanboot

Paul Scroggins
Associate Technical Support Analyst

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Reply #85 Top

Quoting sdRohan, reply 81


Quoting PavelDobCZ23,

Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.



Is it with a specific menu type or all of them?

Sean Drohan
Stardock Product Lifecycle Manager



I've just tested all of them and it seems like it's an issue for all of them.

Reply #86 Top

Quoting APONFSAOPSF, reply 83

I have all animations in Windows system disabled. (They are just some stupid delays, relicts from age of slow CPUs, they reduce productivity, wasting  my time and reducing flow). Maybe try disabling them all to see if it changes anything?

 

I've just tried disabling them and nope, it doesn't fix the issue.

Reply #87 Top

No one from tech support has at least acknowledged my posts yet here).

 

New problem I have found: (I previously was not sure whether it is related to Start11.) Always  after the procedure of: switching to integrated graphics only (the computer's OEM software allows this) with hibernating and resuming and  sleeping and resuming again, then the Start11 blacks out the entire screen and flashes occasionally. I can't use anything when that happens, all is obscured. Eventually, the dialog box of  „program is not responding” appears (I have enabled some tweaks to make such dialog boxes happen sooner than the usual too long on windows),  and I can close Start11 with it.

 

So, so far there are at least 3 sets  of problems. I really like the software except when it bugs me.

 

Can anyone from Tech Support at at least let me know, that they see my posts? I paid for this software, please don't treat me like an unworthy user.

 

regards

Reply #88 Top

Hi

Same problem still exists: when hovering over a task bar icon (eg Outlook) it displays another app (eg Teams) and when cleaned goes to Teams. Really really annoying as you have to use Alt Tab to scroll through to Outlook.

However, and this may help, it occurs only on the designated main screen when using multiple monitors. The other connected monitors including the Surface Pro work fine.

If I unplug the SP8, (and it reverts to becoming the main screen) it inherits the problem.

Does that makes sense? something to do with selecting a display as the main screen.

BC

Reply #89 Top

Quoting PavelDobCZ23, reply 86


Quoting sdRohan,






Quoting PavelDobCZ23,



Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.



Is it with a specific menu type or all of them?

Sean Drohan
Stardock Product Lifecycle Manager



I've just tested all of them and it seems like it's an issue for all of them.

 

same problem here: https://forums.stardock.com/513541/page/1/#3858578

Reply #90 Top

Start11 settings window freezes very often on the Win11 interface. It is then still operable (buttons), but no longer has any effect and can only be remedied by restarting.

Reply #91 Top

Quoting APONFSAOPSF, reply 88

No one from tech support has at least acknowledged my posts yet here).

 

New problem I have found: (I previously was not sure whether it is related to Start11.) Always  after the procedure of: switching to integrated graphics only (the computer's OEM software allows this) with hibernating and resuming and  sleeping and resuming again, then the Start11 blacks out the entire screen and flashes occasionally. I can't use anything when that happens, all is obscured. Eventually, the dialog box of  „program is not responding” appears (I have enabled some tweaks to make such dialog boxes happen sooner than the usual too long on windows),  and I can close Start11 with it.

 

So, so far there are at least 3 sets  of problems. I really like the software except when it bugs me.

 

Can anyone from Tech Support at at least let me know, that they see my posts? I paid for this software, please don't treat me like an unworthy user.

 

regards

Hi APONFSAOSF,

I would recommend a clean boot to see if there is another program conflicting with Start11. I cannot reproduce this on my end.

https://forums.stardock.com/505872/start11-support-faq#cleanboot

Paul Scroggins
Associate Technical Support Analyst

Reply #92 Top

Quoting Rainman74, reply 91

Quoting PavelDobCZ23,reply 86

Quoting sdRohan,reply 81



Quoting PavelDobCZ23,
reply 80
Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.



Is it with a specific menu type or all of them?

Sean Drohan
Stardock Product Lifecycle Manager

I've just tested all of them and it seems like it's an issue for all of them.
 

same problem here: https://forums.stardock.com/513541/page/1/#3858578

 

Are any of you using a similar product? (Explorer Patcher, StartAllBack, ect) If so, please uninstall those products and test your Start11 issue without them.

Paul Scroggins
Associate Technical Support Analyst

Reply #93 Top

Taskbar opens offset to the right, when you hover over it, it will move over to the left.  It doesn't happen consistently.

Reply #94 Top

Quoting Rainman74, reply 91

Quoting PavelDobCZ23,
Quoting sdRohan,


Quoting PavelDobCZ23,

Clicking on the Start icon sometimes does not open the Start11 or opens it and closes it immediately. This issue doesn't occur always, but is consistent and eventually after several times ends up occurring.

Is it with a specific menu type or all of them?

Sean Drohan
Stardock Product Lifecycle Manager

I've just tested all of them and it seems like it's an issue for all of them.

same problem here: https://forums.stardock.com/513541/page/1/#3858578

Quoting Rainman74, reply 13

Issue:

If you don't use an individual Start button, the Start menu doesn't open every 5-10 click and gets stuck. If you then click again, it suddenly closes, although it was not visible at all, or nothing happens.

So the menu seams to be opened, but you don't see it.

The problem does not exist if you open the menu with the Windows key or use an individual Start button.

Details:

    • Windows 11 Version: 10.0.22621.290 (current 22H2)
    • Start11 Version: 1.25
    • Video recording of the problem 👉Video
    • Screenshot:
      Reduced 55%
      Original 1432 x 931

I believe I was able to reproduce what you are seeing on my Win11 Preview box:

https://cdn.stardock.us/support/uploads/2022-08-04_15-58-14.mp4

I have created an internal ticket to have it looked at.

Internal Ref: ODNT-4236

Thanks for the feedback.

Sean Drohan
Stardock Product Lifecycle Manager

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Reply #95 Top

Is there any idea how to solve this issue reported days back? It's annoying for me to restart Explorer each time I open a new Brave Browser profile.

Quoting aamadorj, reply 23

Issue:

I use different Brave Browser profiles and the icon is supposed to show the avatar of each profiles, but sometimes Start11 will do this:



Details:

    • Windows 11 version 21H2 build 22000.795
    • Start11 1.25
    • The issue appears at the taskbar when opening a different Brave Browser profile, as shown previously. 
    • The issue disappears when I change the Taskbar size at Start11 configuration and restart Explorer, but returns when I close Brave Browser profile and open it again.

Reply #96 Top

1) Start 11 v 1.25 Windows 7 Style will not start the Windows 11 Start menu when I click on the icon in The Start11 menu.
2) on Ctrl + Start 11 Button click Windows 11 will not start  the Windows 11 Start menu.

Just wild guess: I have used the Winaero Tweaker to switch to classic taskbar, so it is possible that this is causing the issue?
As a workaround I switch the Start11 to Widows 11 Style when  I  really need to access it.

Reply #97 Top

I tried to reverse the Winaero Tweaker setting to disable the cassic taskbar setting and as result both issues from my post "Reply #97" have disappeared. When I use Start 11 setting for Taskbar size, I achieve roughly the same thing as with the mentioned Tweaker setting, so other Start 11 users my want to stay away from it

Reply #98 Top

Quoting TPScroggins, reply 93

same problem here: https://forums.stardock.com/513541/page/1/#3858578

Are any of you using a similar product? (Explorer Patcher, StartAllBack, ect) If so, please uninstall those products and test your Start11 issue without them.

Paul Scroggins
Associate Technical Support Analyst

 

No, only Start11 and Windows 11 clean install

Reply #99 Top

Quoting aamadorj, reply 96

Is there any idea how to solve this issue reported days back? It's annoying for me to restart Explorer each time I open a new Brave Browser profile.

Quoting aamadorj,

Issue:

I use different Brave Browser profiles and the icon is supposed to show the avatar of each profiles, but sometimes Start11 will do this:



Details:


      • Windows 11 version 21H2 build 22000.795
      • Start11 1.25
      • The issue appears at the taskbar when opening a different Brave Browser profile, as shown previously. 
      • The issue disappears when I change the Taskbar size at Start11 configuration and restart Explorer, but returns when I close Brave Browser profile and open it again.

Does this reproduce without Start11 installed?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #100 Top

Quoting sdRohan, reply 100

Does this reproduce without Start11 installed?

Sean Drohan
Stardock Product Lifecycle Manager

Taskbar looks normal if I turn off Start11 taskbar enhancement. But I bought a Start11 license to be able to ungroup applications there.