Sed Sed

Screen shuts off

Screen shuts off

Win 10 Black Screen at Boot Up

Are there "shortcuts" on the keyboard to shut down my PC safely when my screen goes black and shuts itself off??

EVGA isn't sure it's their video card - tried a couple drivers etc...

I know it has to be the video card but in the meantime I have no way to shut down that I know.

HELP

410,113 views 86 replies
Reply #51 Top

Only thing I'm running is CS5 and Bryce....... I don't think it is PROGRAMS as much as it is a Windows hiccup....

Been OK for a few days now

B) B)  B)  B)  B)  

Reply #52 Top

 I have been running a program at boot that by passes the lock screen so

I will turn that off , Turn off windows password log on and just boot right

to desktop and see if that works with no black screen.

 

Edit : ... We'll I did the above and of course it boots faster not stopping to sign in and been

OK for a couple days now , but this morning got one more black screen at boot .

Has to be a Windows thing as my other goodies don't load till after I'm on the desktop.

None of the youtube fixes have worked , so I'll just live with it I guess not going to do a

format and reinstall ............. I've gotten used to it now so it now seems normal for me .  

 

Edit 2 

I did replace a stick of ram a few weeks ago , so I replaced that with the original 

stick of ram today it reads fine , maybe that hardware change caused a black screen >

We'll see ...

Reply #53 Top

Should dump it in MS's lap and make them fix the damn thing. But then again it might be another exercise in futility. >:(  

Reply #54 Top

It is a Windows 10 issue for sure.  The fact that there are several posts about fixing it on youtube says it's more a widespread issue than just those people here experiencing it. 

I don't know if this is related or not, but when I had issues earlier with my license key, a MS representative told me that thousands of Win 10 keys were retired due to installation and activation issues.  How a set of letters and numbers would affect a Windows installation beats me, but that's what he told me.  How it's relevant to this issue I don't know, but MS needs to investigate and fix it.

Reply #55 Top

YEA???? How do ya tell MS???

Reply #56 Top

Just got the October update. Two of 'em. KB 4458469 cumulative update and KB 4100347 regular update. The regular one installed easily but the cumulative one failed twice. After rebooting for the regular update I tried a third time and that one worked. All told four hours of not doing much of anything. No black screen though. Knock wood.

Reply #57 Top

Quoting Sed, reply 59

YEA???? How do ya tell MS???

On the MS home page there is a 'contact us' button at the bottom of the page where you can either email or phone them regarding your issues/concerns.

Reply #58 Top

Quoting starkers, reply 61


Quoting Sed,

YEA???? How do ya tell MS???



On the MS home page there is a 'contact us' button at the bottom of the page where you can either email or phone them regarding your issues/concerns.

And how many times has that 'contact us' button been used and still no solutions?

Reply #59 Top

Quoting Uvah, reply 62

And how many times has that 'contact us' button been used and still no solutions?

I don't know about larger issues, but my product key issue was resolved while on the phone.  I can't complain about that.... but then I was dealing with an every day bloke, not an upper echelon big wig who doesn't give a shit about every day users.

One has to wonder, though, that if this black screen issue were more widespread across Win 10 users, would a patch have already been issued to rectify it?  Or is the issue too small, and therefore insignificant to MS?

Reply #60 Top

let's put it this way. tdr issue apparently existed since win 7 or 8 and still not necessarily fixed in win 10. not really related to their issue, but still. probably some obscure thing that's difficult to find because of all the backward compatibility stuff that they haven't gutted out after all these decades.

 

just upped to 1809. so far so good... but i haven't actually done a thing with it

Reply #61 Top

4 times this morning!!!!!!

Reply #62 Top

Me too the last couple days both

black screen booting and while working on project black screen .

Reply #63 Top

Did you guys update to 1809 yet? I wonder if that will make a difference. 

I'm currently updating now. I had to go to the MS website and force an update, my update checker doesn't see it.

Reply #64 Top

Quoting ALMonty, reply 67

Did you guys update to 1809 yet? I wonder if that will make a difference. 

I'm currently updating now. I had to go to the MS website and force an update, my update checker doesn't see it.

No I haven't done the 1809 update yet , had one guy said Deskscapes didn't work after he updated.

So I want to get a external hard drive I have working right and do a complete mirror 

back up before I do the update .

Al would you report back after you update how it works for you , any problems that

you find if any ...Thanks

Reply #65 Top

After it was done I rebooted on purpose and got a black screen. I signed out and back in and it worked.

Edge opened up and I couldn't close it out with the buttons. I had to apply the default theme to close it out.

I had Windows sidebar installed just for the picture viewer and now it's completely gone.

I had a special  icon package installed (the kind from an .exe) it deleted that and put the default icons back.

I don't have Deskscapes installed so I don't know if that works. I have problems with Deskscapes so I don't use it.

Reply #66 Top

OK, I think I get first Prize , as I just had my TV screen go black 

had to turn off and back on the cable box to get the picture back .

I guess the black screen is some kind of Virus now spreading though

my electrical systems. 8C  >:(  :annoyed:  8O  

 

@ALMONTY - I reported your 1809 issues/findings to support

Reply #67 Top

i wonder if it had anything to do with that presidential alert system thingy they've been pushing out. Supposedly it went out to all kinds of devices.

Reply #68 Top

funny thing. i put machine to sleep last night after using 1809 all day. wake it up this morning and monitor was still asleep XD forced shutdown with power button and boot went fine. though kinda oddly, it didn't scream problem at POST (normally it'll say problem at last boot and change the memory clock to not xmp and i'll have to go into bios and change it back)

forgot to say, i didn't reboot or shutdown all day after upping to 1809 (aside from sending it to sleep)

and the last incident was a few months back..

--

set it to sleep for an hour or 2 earlier.. woke it up ok. let's see what happens tonight XD

--

updated gfx driver. rebooted. slept. woke ok.

Reply #69 Top

7 times last nite while I'm working --- Something needs fixed somewhere -- Not at start up --- I'm already busy and the monitor goes black!

Reply #70 Top

5 black at start up last night 

Reply #73 Top

Here's something I happened to come across. I've been out of work for 4 weeks because of a bad eye infection, so I've been bored just sitting around, so I thought I'd work on my old HP Media Center computer that was built in 2007. It came with XP and not soon after I upgraded it to Vista Ultimate. I found and old Win 7 Ultimate upgrade CD I had lying around and I put that on there. I got everything up and running and installing a lot of updates the computer screen would go black so I would restart it and continue on and the screen would go black again. What I found out was that one of my ram sticks was causing the problem. I pulled them out and reseated them and it doesn't do it any more. Just a guess, try reseating the ram or switch them around in different slots.

Reply #74 Top

I have played with my Ram sticks lately still got the black screen

my PC is New so ran a check and all hardware checks out Good,

 

But I did uninstall my Video driver ( Radeon ) yesterday and then 

reinstalled again to the latest version and no black screen yet 

after about 6 boots .

So we'll see how that goes .

Reply #75 Top

It was just a thought. I figured I'd throw it out there.