sdRohan

[quote quoting="post"] I bought star control origins a year or two ago, played it for a few hours, really enjoyed but haven't touched it since. Recently though, I've wanted to visit the game again and play through it. But I can't launch the game. The play button is grayed out on the launcher and I don't know why. I've validated the game files on Steam and recovered 1 missing file, still doesn't work. Does anyone know why? [/quote] Sorry to hear you are having trouble. <

Hello, Sorry to hear you are having trouble. Could you provide some video on your main issue(s)? If not, and and at the very least, if you could upload a save that showcases the issue to a cloud drive service (Google Drive, DropBox, OneDrive) and post a link here, we will take a look at it thereafter. Thanks for the report and support. ---------------- Sean Drohan Stardock Customer Service Manager

Hello, Sorry to hear you guys are having trouble. [quote who="BulletMagnetEd" reply="10" id="3737893"] Not loading for me either, on Steam. [/quote] [quote who="jjknap" reply="9" id="3737702"] I reinstalled the C++ redistrubtals and even deleted one folder at a time in the Star Control directory (in Steam/Common) and then had it validate and redownload the files. It will still not start. I opened a case with Tech Support and they asked

Hello, Sorry to hear you are having trouble. I would like to start with having you delete your settings.ini from: \Documents\My Games\Star Control After, skip using the Galaxy Client and try running StarControl_DX11.exe from the current install directory directly (again, with the Galaxy Client closed). It should be in: \Star Control - Origins\Game with a bunch of its other files (don't mind that my screenshots are in Steam, you should

[quote quoting="post"] I have been having crash issues with Star Control and there are 4 critical errors that happen before you get the faulting module error that crashes the game. Windows tries four times to fix an error which fails and then you get the faulting module error which crashes the game due to Windows not being able to resolve an issue. Might have a lot to do with the truth table on program. For Persons that have AMD Systems I would recommend that you use AMD

Hello VuxHunter, Continuing on PShaw's questions, I would like to have you see if the FAQ here: https://forums.starcontrol.com/491043/star-control-origins-support-faq And specifically, the ' -Page File Setting ' entry, helps at all (if you have it set to something other than 'Windows Managed'). Please let us know and thank you for your feedback. ----

[quote who="Enoonami" reply="9" id="3728963"] Since the workaround is only temporary, I am in agreement with @bignick277 that a fix is still needed. [/quote] It's not meant to be a fix, just need to know if the test is repeated (by you all) that indeed the problem is gone - knowing this will help with a resolution. Thanks for your feedback and help here. ---------------- Sean Drohan Stardock Customer Service Manager

Hello, Sorry to hear you are having trouble. [quote]Even that I tried fixing a crash problem with making 5096 memory. Nothing helped. [/quote] Please, for testing DO NOT limit your page file / virtual memory (if that is what you mean here). Please see the FAQ here to see how to set to let Windows itself manage it: https://forums.starcontrol.com/491043/star-control-ori

[quote who="Astax" reply="7" id="3728331"] That's what I call support! Great work guys. [/quote] You are most welcome. ---------------- Sean Drohan Stardock Customer Service Manager

[quote who="ryachart" reply="7" id="3728332"] This isn't related to modifier keys. My Push-to-talk with Discord is a key on my keyboard (I think it's scroll lock?) bound to a mouse button using razer's configuration options. [/quote] Understood. While likely unrelated (unless you have it enabled), MP has a hook for the scroll lock: So I would like to

[quote who="ElGranCapitan" reply="52" id="3728239"] Just to follow-up that the game now works for me, thanks to the Sean and the team for their support. [/quote] Good working with you, sir.. Enjoy. ---------------- Sean Drohan Stardock Customer Service Manager

Hello psupmocis, Sorry to hear you are having trouble. In looking at your crash logs, something is odd with your video card situation. Of the three logs I reviewed, your video card was listed as: -------------- Card name: Microsoft Basic Display Driver Display Tab 1: There is a problem with Intel(R) HD Graphics 630 device. For more information, search for 'graphics device driver error code 22'&

[quote who="sburca" reply="8" id="3728023"] Sean, thank you so much. I have now purchased and activated the correct version, and I love it. [/quote] You are most welcome. As for MP's usefulness, I have said it a thousand times: If anyone that has more than 1 PC used MP, they would wonder how they ever did without it. I could not do my job without it, myself. Let me know if you need anything else. ---------------- Sean Drohan Star

[quote who="lhunt800" reply="13" id="3728028"] Your magic worked like a charm! [/quote] Excellent, glad to hear it. ---------------- Sean Drohan Stardock Customer Service Manager

Hello Prodofvoid, Sorry to hear you are having trouble. WIth it happening on two different PCs, with different video cards, logic has us wondering if there is a common 3rd party app / setting on each. If you do the 'clean boot' detailed here, does it have it so you can run the game on either? https://forums.starcontrol.com/491043/star-control-origins-support-faq -------

[quote who="ZikuStark" reply="4" id="3727983"] maybe someone has a solution already. [/quote] Sorry to hear about the frustration (we share it). Can you tell me if this helps: Download the following settings.ini file: https://cdn.stardock.us/support/uploads/settings.zip Unzip that to: \Documents\My Games\Star Control and try to run the game again. Let us k

[quote who="Willag_mac" reply="12" id="3727979"] hi Sean ill give this a go how do I return the settings to normal if it doesn't work [/quote] Awesome, let us know please and thanks again for your patience and support - can't tell you how much each mean. ---------------- Sean Drohan Stardock Customer Service Manager

[quote who="Willag_mac" reply="2" id="3727908"] I am still one very unhappy customer! [/quote] Totally understandable, Willag_mac. We are also eagerly awaiting the results of working with NVidia to resolve the issue. In its stead, lower settings has seen many lessen the issue's frequency and impact. I have posted a low settings file on the FAQ if you wanted to try it: <a href="https://steamcommunity.com/linkfilter/?url=https://forums.starc

We are investigating a rare crash on some systems using NVIDIA display drivers (which you have). If you receive this error, restarting the game usually resolves the issue. In the rare event that restarting doesn’t address the issue, playing the game at 1920x1080 resolution or lower graphics settings may provide a temporary solution. I have posted a settings file in the FAQ that may help: <a href="https://steamcommunity.com/linkfilter/?url=https://forums.starcontrol

[quote who="mehcoffee" reply="5" id="3727760"] I just tried this on a third computer [/quote] Is 'this' what I suggested with Windows Defender? I ask as this is confusing without more context: [quote who="mehcoffee" reply="5" id="3727760"] I have made no changes to Windows Defender. [/quote] Thanks. ---------------- Sean Drohan Stardock Customer Service Manager

[quote who="Imperatrix" reply="10" id="3727729"] Hi and hello again: No luck, I am having same trouble. I installed ShadowFX again and I just uninstalled it, since it asked for activation every time computer restarts, this is annoying. And Icondeveloper keeps asking me for the activation key every 2-3 runs. No key, no working program. I've been using this software for so many years, and I never encountered any trouble. Only changes on my setup I can think of are a change of In

[quote quoting="post"] I entered a system with Boscan(?) ships in it, ignored them and went about my business of exploring planets. Eventually one of their transports paths intersects mine and the conversation dialog appears. They "don't speak human" ... so the only dialog option is to exit, which I do ... then the transport path intersects mine again and instantly brings up the same "don't speak human" dialog with 1 option (exit), which I do ... then the transport path inter

[quote quoting="post"] Star Control Origins takes 2 minutes to load before displaying the AMD animation and then the intro movie. I will skip the movie to go to the Main menu. When I load a game save, I then have to wait 4 minutes before I can play. This occurs on multiple computers that exceed the system requirements: i5 7600 8 GB 2400 DDR4 RAM 128 GB SATA SSD (Windows Boot Drive) <

Hello Willag_mac, Sorry to hear you are having trouble. We are investigating a rare crash on some systems using NVIDIA display drivers (which you have). If you receive this error, restarting the game usually resolves the issue. In the rare event that restarting doesn’t address the issue, playing the game at 1920x1080 resolution or lower graphics settings may provide a temporary solution

[quote who="Other0s" reply="2" id="3727331"] But I do not know the procedure, I'm sorry but I'm Italian I can not read English, if anyone can tell me the procedure in which text I have to go and what I have to do or add. [/quote] Ciao, Dovresti inserire un biglietto qui: https://esupport.stardock.com/index.php?/Tickets/Submit Sean Drohan Stardock Supp