Stardock Forums
Sorted. Finally! Only took 6 weeks
Stardock Forums
And now Stardock want to close my ticket because I haven't responded to their e-mail. Except I did. 5 days ago and in fact it's me who's waiting for them to respond. Sorry to keep up a running commentary but this is starting to get past ridiculous and into the realms of some bizarre web based purgatory.
Stardock Forums
Oh and I also got a promo email from impulse offering me Sins Trinity for £0.08 more that I paid for Sins by itself - Yay!! Plus I paid about the same amount again for the download of entrenchment that I can't use so I've effectively paid double the current price of Sins trinity just to have a copy of original Sins which I can't even update. I'd have invested in some lubricant if I'd realised Stardock were going to bend me over so much
Stardock Forums
33 days - more than an entire calender month and serial key still not sorted
Stardock Forums
[e digicons]X([/e] . I finally sent another mail to support and literally 2 seconds later a reply to my original mail arrived, apparently sent 8 minutes before I sent mine. Whats the chances of that? 9 days I waited and only 8 minutes separates the reply and me losing my rag! [video]http://www.youtube.com/watch?v=WzqSuHy8G-o[/video]
Stardock Forums
Getting on for nine days now since I sent support my last email and still no reply. Dare I send another just to be bumped to the back of the queue?
Stardock Forums
Same problem - my legitimate sealed shop bought Sins serial number is not recognised by impulse. I've been talking to support for more than 3 weeks and it's still not sorted which is completely unacceptable. One of the responses was simply to accuse me of having a second hand copy and closing the issue: - Hello, The game is registered to a completely different user. I would recommend contacting the seller, as they sold you a used copy as new.</e