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Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

I was on vacation. It works now. Thanks. I think support was pretty good for a game I bought so many years ago. I'll be waiting around and have good memories for the next Stardock game. Thanks again. I'm appreciative and I hope I wasn't too grumpy (and I apologize if I was).

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

Well... Sort of. I got an email that said Stardock gave me Ultimate so I could download it, but when I go to the Stardock Download page I only have listed what is below. How do I get "ultimate"? When log into my account I see this. Where is "Ultimate"? Am I missing something? I am confused. Thanks. <img id=

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

I have ticket#: BRM-701-39504 Thanks for checking on this for me. I went to the URL the e-mail gave me to check on my ticket status and it doesn't show any tickets at all and I never get any replies. Something broke I think. All I need is to be able to download the latest Galciv 2 patch so my 2 add-ons will not complain about not having the latest patch. I bought the 2 add-ons via Stardock digital download but I bought the CD from a

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

It's been two weeks and I have not received a fix. Is support that backed up? Can I get someone to look at this? I want to be able to play the game I paid for. If it's not fixed by the 21st of Dec. then I guess I'll discontinue buying any further Stardock products and relay my experiences to everyone on all the gamer forums I frequent. Three weeks is PLENTY of time for some support person to address this. I've be

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

Day 10 and nothing.

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

Day 5 with no reply from Support for me. This is starting to get annoying.

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

I sent an e-mail to support. If I could register my old CD on the webpage I could probably be playing now. Instead the only option is to register Ultimate and my CD code doesn't work for "Ultimate" even though that is effectively what I have now since I own all the add-ons anyway. I have seen complaints about this since May so I'm kind of surprised that it still requires a separate e-mail (and waiting period) to support in order to resolve. :-/</

Reply to Can't activate or register the game? See here first! in Galactic Civilizations II GalCiv2 Forums

Gamestop won't let me update my Galciv 2 because it says I don't have a product key registered. I can't right click on it in their interface and there is no place to put a product key except for starting the game and entering it using the "update serial" button which appears to do nothing. I bought the CD originally years ago, registered it with Impulse, and now I can't update the game because you guys sold out to Game Stop. This is disappointin

Reply to Change log for 2.02 in GalCiv Journals GalCiv2 Forums

I hardly ever post here, but thanks for doing all these updates. They're substansive, enrich the game, and make me a lot more likely to buy Stardock games in the future. I like Impulse too. Have a good holiday. Try not to work too hard. :)