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Reply to Very Serious KeepSafe Flaw in KeepSafe Stardock Forums

It does seem that when a software house receives an email whose subject is of the form "Very Serious (productname) Flaw", quick action is in order. To anyone who believes this flaw is unlikely to cause problems in ordinary circumstances, please carefully read the "For example" and "Here's why" sections of my original post. During my investigation of this flaw no KeepSafe warning notification was ever issued. This is very disquieting behavior in a backup application. My

Very Serious KeepSafe Flaw in KeepSafe Stardock Forums

I notified Stardock Support and Gripeline of this issue on 2006/11/27 and again on 2006/11/29. No response at all. Here is the issue: Specs: KeepSafe Trial, keepsafe_public.exe, downloaded Nov 10, 2006. Windows XP PRO SP2. Issues: 1) KeepSafe Archive unreliable due to fundamental implementation flaw issue: KeepSafe stores file backups within the regular Windows file system in such a way that backups are subject to some surprisingly seve