Can't connect to second computer - SOLVED

from Stardock Forums

Hi,

 

I just replaced my secondary pc and I'm having issues with multiplicity. On my main PC, I first removed the secondary pc before adding the new one. Then after installing windows and all updates, I then installed Multiplicity on the secondary computer. Network settings are set to private on both Main and secondary PCs.

I am getting this error when trying to add the secondary pc in KVM.

 

 

I did try changing the key, but I still get the same message.

 

Also, when I add the secondary pc, it does not see it on the network, it's scan 192.168.2.* but can't find anything, I have to add it manually. I did not encounter that on my last install. If I scan my network with an IP sniffing tool, it does see that secondary pc, so I'm pretty sure that's not a connection problem.

 

I did uninstall multiplicity on the secondary computer a couple of times with no luck.

 

NUC 15 Pro

Windows 11 pro, up to date.

 

Thanks in advance!

multiplicity
2,633 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you having issue. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Added: While wait, please add your Multiplicity full version number installed.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Thanks for the quick response but I managed to fix it.

 

I uninstalled both with Revo Uninstaller Pro, reinstalled everything, changed the key and all is now good.

 

Thanks

Siege of Centauri
Reply #3 from Stardock Forums Top

Awesome, glad to hear your resolved it yourself.

Thank you,

Basj,
Stardock Community Assistant