Ads

Buy some stuff ...;)

In theory you may see the odd banner for Stardock's stuff.

Have a go at the old trick...."have you tried turning it off and turning it on again"

Log out, clear cookies...log in...;)

If what Jafo suggested didn't help, and you have an active sub you can't find, try basj's suggestion here:

https://forums.stardock.com/535344/page/1/#3964974

So, simply just buy something?  Ok.

Nah...that's just what you do when you see Ads.... cos that's the reason they exist.

Current Customers and/or Wincustomize Subscribers "shouldn't" see them, certainly not to any great degree.

If they do it's possibly cookie/site crash issue ...:)

Yeah, still getting major ads.

Maybe I'll but something.  I have 3 accounts here, and all of them see ads.   I only have one WC account, gotta try to find the one that is active.

I tried Basj's idea but it requires my email and I'm not sure which email it's associated with.  

I did see this

[email protected]

Edited by Moderator to remove Product Keys

Hello Jim,

You could, raise support ticket and ask Support to check which of your email account linked to those. From what I know, most of us cannot get to user account to check it for you.

Thank you,

Basj,
Stardock Community Assistant

I'm rusty here, how does one raise a support ticket?

Thanks Paul, for blurring the keys.  I didn't even realize that WC had a key.

Off topic, if I did buy something to help fix this, I want Multiplicity 4. I have the KVM version and the KVM Pro, I think it's called.  Will those keys work for MP 4?

I believe, if you purchase a new standalone MP4, you will get a new key for it.

Thank you,

Basj,
Stardock Community Assistant

So in effect, you are saying that if I still want to control up to 9 PC (KVM Pro) I will need to stay with Multiplicity 3?

Please refer here: https://www.stardock.com/products/multiplicity/. From there, what I understand, you will need to have KVM 4 Pro Business for 9 Pcs KVM.

Thank you,

Basj,
Stardock Community Assistant

Just to throw out there multiplicity 4 pro now controls 5 pcs where as the older Multiplicity 3 kvm only controlled one. It is a pretty good buy unless you do in fact have 9 pc's you need to control.

Ok, back on topic. I found the account that has an active sub for WC.  It is the PuterDudeJim1 acct.  Any chance transferring it to my main acct?

You should probably submit a support ticket here.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Choose "Ask a question" and describe your problem.
Supply all the documentation you can.
Make note of your ticket number and don't resubmit as it will kick to the back of the queue.

Apparently I need to stay with MP3, or buy a key for MP4.

KVM is listed as a Pro function in MP4 for me.  

Correct, but it is all the same as Multiplicity 3. They just have different names then before

Multiplicity 3 KM = Multiplicity 4 (neither had KVM and both were the OD versions)

Multiplicity 3 KVM = Multiplicity 4 pro

Multiplicity 3 KVM Pro = Multiplicity 4 business

The pricing for each hasn't changed too much for each tier.

That is KM, Jan.  Not KVM.

Phoenix, Yes, but I already have a key for MP3 and can't afford the new version.  So, back to 3 I go.  I need to see the other PCs screen on my primary, they are not in the same room.