Subscriptions

I recently renewed old subscriptions to Wincustomize - on the 13th - and Object Desktop - on the 15th - through an outfit called Fastspring. Though the money was paid - and I have the proof; I paid via PayPal - my subscriptions haven't been renewed and neither Fastspring nor Stardock seem to want to talk to me. Is something going on I should know about?

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Hello,

Sorry to hear you are having issues.

Please submit a ticket to support ( and only one ) for your

issue here https://stardock.atlassian.net/servicedesk/customer/portal/4

tickets are reviewed in the order received ..

AzDude
Stardock Community Assistant

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Well ok, I'll submit another; but the first was never answered.

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Don't submit a second ticket or it goes back to the end of the line .

What was the SSN # of your first ticket and I'll have it checked ??

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I opened another ticket at your suggestion.

I never got a confirmation email for the last ticket, nor for the later one.

I posted here in case someone else is having similar issues, and frankly, I'm getting tired of all this rigmarole that I shouldn't have to go through.

If the issue isn't fixed by tomorrow I'll just instruct PayPal to withdraw the payments and refund me.

Poor show Stardock.

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Give me the SSN# so I can have it checked out

as I said above .

I also said above to only create ONE ticket .

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