WindowFX v6.02 DWM.exe crashes on Windows 10

Does WindowFX v6.02 actually support Windows 10 fully yet? It doesn't even have its own forum.

 

Anyway, I just wanted to report an issue I only seem to have when I enable WindowFX. I seem to get intermittent flashing of my screen to black when exiting some apps and games but ONLY while WindowFX is enabled. If I turn WindowFX off (but leave the service still running) then I do not see this issue at all. I am using Windows 10 Pro v1511 64-bit and have an i7-4770K, 16 GB, EVGA NVIDIA GeForce GTX 980 Ti SC graphics using the v365.19 driver.

 

I started getting these issues a week ago when I re-enabled WindowFX. I disabled it again two days ago and in the time I have not experienced the issue so they seem to almost certainly caused/triggered by WindowFX on my system. 

 

The Event log shows the following errors whenever this screen flashing occurs:

 

Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: udwm.dll, version: 10.0.10586.122, time stamp: 0x56cc0ec3
Exception code: 0xc0000005
Fault offset: 0x0000000000016f41
Faulting process ID: 0x248
Faulting application start time: 0x01d1c7904cba6baf
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\SYSTEM32\udwm.dll
Report ID: 963cfbd2-33dd-4163-8e9a-3c436762ee1d
Faulting package full name:
Faulting package-relative application ID:

 

Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.306, time stamp: 0x571af4a5
Exception code: 0xc0000005
Fault offset: 0x00000000001285b3
Faulting process ID: 0x3910
Faulting application start time: 0x01d1c79c99b79541
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\system32\dwmcore.dll
Report ID: b1216fbc-0745-46dc-b7bb-3af415cc8594
Faulting package full name:
Faulting package-relative application ID:


 

 

10,768 views 3 replies
Reply #1 Top

WindowFX supports Windows 10 and has done for a long time.

Unfortunately the information supplied is not sufficient for us to investigate further, could you contact support so they can collect additional information please.

One possible cause could be buggy video drivers.

Reply #2 Top


Does WindowFX v6.02 actually support Windows 10 fully yet? It doesn't even have its own forum.

 

Anyway, I just wanted to report an issue I only seem to have when I enable WindowFX. I seem to get intermittent flashing of my screen to black when exiting some apps and games but ONLY while WindowFX is enabled. If I turn WindowFX off (but leave the service still running) then I do not see this issue at all. I am using Windows 10 Pro v1511 64-bit and have an i7-4770K, 16 GB, EVGA NVIDIA GeForce GTX 980 Ti SC graphics using the v365.19 driver.

 

I started getting these issues a week ago when I re-enabled WindowFX. I disabled it again two days ago and in the time I have not experienced the issue so they seem to almost certainly caused/triggered by WindowFX on my system. 

 

The Event log shows the following errors whenever this screen flashing occurs:

 

Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: udwm.dll, version: 10.0.10586.122, time stamp: 0x56cc0ec3
Exception code: 0xc0000005
Fault offset: 0x0000000000016f41
Faulting process ID: 0x248
Faulting application start time: 0x01d1c7904cba6baf
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\SYSTEM32\udwm.dll
Report ID: 963cfbd2-33dd-4163-8e9a-3c436762ee1d
Faulting package full name:
Faulting package-relative application ID:

 

Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.306, time stamp: 0x571af4a5
Exception code: 0xc0000005
Fault offset: 0x00000000001285b3
Faulting process ID: 0x3910
Faulting application start time: 0x01d1c79c99b79541
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\system32\dwmcore.dll
Report ID: b1216fbc-0745-46dc-b7bb-3af415cc8594
Faulting package full name:
Faulting package-relative application ID:




 

 

 

I agree with it.... IT's clearly link to one of your product.

To be more precise I have the flashing black screen when reopen a universal app like the courrier appor ajusting with different games in window mode on 2 different screens.It's intermittent of course but it's clearly there.

This is not because of faulty videos drivers because I had that for 2 computers and on several edition of the nvidia drivers....

 

 

Nom de l’application défaillante dwm.exe, version : 10.0.14393.0, horodatage : 0x578999ab
Nom du module défaillant : udwm.dll, version : 10.0.14393.0, horodatage : 0x5789987f
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000033f0f
ID du processus défaillant : 0x4394
Heure de début de l’application défaillante : 0x01d20878f2076343
Chemin d’accès de l’application défaillante : C:\Windows\system32\dwm.exe
Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\udwm.dll
ID de rapport : 56a93b4a-cde2-44da-965a-592789f8883c
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

 

 

and that's the message of Dwminit:

Le processus Gestionnaire de fenêtrage a été quitté. (Code de sortie du processus : 0x000000ff, nombre de redémarrages : 1, ID de périphérique d’affichage principal : NVIDIA GeForce GTX 970)

 

 

 

 

that the windows error reporting message :

Récipient d’erreurs 120515965039, type 4
Nom d’événement : APPCRASH
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : dwm.exe
P2 : 10.0.14393.0
P3 : 578999ab
P4 : udwm.dll
P5 : 10.0.14393.0
P6 : 5789987f
P7 : c0000005
P8 : 0000000000033f0f
P9 :
P10 :

Fichiers joints :
\\?\C:\Windows\Temp\WER5EE.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61D.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dwm.exe_7ab9814313204e7f1984218719bf8aed36d6a8e0_e69b2600_cab_71b6064a\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dwm.exe_7ab9814313204e7f1984218719bf8aed36d6a8e0_e69b2600_cab_71b6064a\triagedump.dmp

Ces fichiers sont peut-être disponibles ici :
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_dwm.exe_7ab9814313204e7f1984218719bf8aed36d6a8e0_e69b2600_25921473

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 56a93b4a-cde2-44da-965a-592789f8883c
Statut du rapport : 0
Récipient avec hachage : 327eeeae0bf411677ab212522e9984f6

 

Reply #3 Top

Quoting vigilian, reply 2

Quoting ,

Does WindowFX v6.02 actually support Windows 10 fully yet? It doesn't even have its own forum.

 

Anyway, I just wanted to report an issue I only seem to have when I enable WindowFX. I seem to get intermittent flashing of my screen to black when exiting some apps and games but ONLY while WindowFX is enabled. If I turn WindowFX off (but leave the service still running) then I do not see this issue at all. I am using Windows 10 Pro v1511 64-bit and have an i7-4770K, 16 GB, EVGA NVIDIA GeForce GTX 980 Ti SC graphics using the v365.19 driver.

 

I started getting these issues a week ago when I re-enabled WindowFX. I disabled it again two days ago and in the time I have not experienced the issue so they seem to almost certainly caused/triggered by WindowFX on my system. 

 

The Event log shows the following errors whenever this screen flashing occurs:

 

Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: udwm.dll, version: 10.0.10586.122, time stamp: 0x56cc0ec3
Exception code: 0xc0000005
Fault offset: 0x0000000000016f41
Faulting process ID: 0x248
Faulting application start time: 0x01d1c7904cba6baf
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\SYSTEM32\udwm.dll
Report ID: 963cfbd2-33dd-4163-8e9a-3c436762ee1d
Faulting package full name:
Faulting package-relative application ID:

 

Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.306, time stamp: 0x571af4a5
Exception code: 0xc0000005
Fault offset: 0x00000000001285b3
Faulting process ID: 0x3910
Faulting application start time: 0x01d1c79c99b79541
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\system32\dwmcore.dll
Report ID: b1216fbc-0745-46dc-b7bb-3af415cc8594
Faulting package full name:
Faulting package-relative application ID:




 

 



 

I agree with it.... IT's clearly link to one of your product.

To be more precise I have the flashing black screen when reopen a universal app like the courrier appor ajusting with different games in window mode on 2 different screens.It's intermittent of course but it's clearly there.

This is not because of faulty videos drivers because I had that for 2 computers and on several edition of the nvidia drivers....

 

 

Nom de l’application défaillante dwm.exe, version : 10.0.14393.0, horodatage : 0x578999ab
Nom du module défaillant : udwm.dll, version : 10.0.14393.0, horodatage : 0x5789987f
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000033f0f
ID du processus défaillant : 0x4394
Heure de début de l’application défaillante : 0x01d20878f2076343
Chemin d’accès de l’application défaillante : C:\Windows\system32\dwm.exe
Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\udwm.dll
ID de rapport : 56a93b4a-cde2-44da-965a-592789f8883c
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

 

 

and that's the message of Dwminit:

Le processus Gestionnaire de fenêtrage a été quitté. (Code de sortie du processus : 0x000000ff, nombre de redémarrages : 1, ID de périphérique d’affichage principal : NVIDIA GeForce GTX 970)

 

 

 

 

that the windows error reporting message :

Récipient d’erreurs 120515965039, type 4
Nom d’événement : APPCRASH
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : dwm.exe
P2 : 10.0.14393.0
P3 : 578999ab
P4 : udwm.dll
P5 : 10.0.14393.0
P6 : 5789987f
P7 : c0000005
P8 : 0000000000033f0f
P9 :
P10 :

Fichiers joints :
\\?\C:\Windows\Temp\WER5EE.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61D.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dwm.exe_7ab9814313204e7f1984218719bf8aed36d6a8e0_e69b2600_cab_71b6064a\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dwm.exe_7ab9814313204e7f1984218719bf8aed36d6a8e0_e69b2600_cab_71b6064a\triagedump.dmp

Ces fichiers sont peut-être disponibles ici :
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_dwm.exe_7ab9814313204e7f1984218719bf8aed36d6a8e0_e69b2600_25921473

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 56a93b4a-cde2-44da-965a-592789f8883c
Statut du rapport : 0
Récipient avec hachage : 327eeeae0bf411677ab212522e9984f6

 

Please contact support so they can collect additional information.