Random crashes

from GalCiv2 Forums

I've started playing 2 games of GalCiv2 (just recently purchased it on Steam). It crashed after roughly 20 turns of play both times. After the first time, I followed instructions on Steam forum to uninstall and reinstall from the developer site rather than from the Steam site. It just crashed again.

I have a debug.err file but it's quite long and I can't find a spot to attach files. Here are the last few lines before the crash. I was looking at a new planet and about to build something on it.

\AutoSave.tmp
Debug Message: Num Sectors Across: 4
Debug Message: Saving: Game mode is normal.
Debug Message: Number of ships: 26, Number of Fleets: 0
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: Eval
Debug Message: Eval
Debug Message: Eval
Debug Message: Destroying ship Colony Ship 28. Orbiting: 0
Debug Message: Updating ZOC.

Here is some of the system info:

DirectX Version: DirectX 11
Machine Name: ASUS
Operating System: Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_r8.150127-1500)
Languages: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G750JM
BIOS: G750JM.206
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Physical Memory: 12288MB RAM
Page File: 3432MB used, 13843MB available
Windows Dir: C:\Windows

Is there something I can fix on my computer to make it stop crashing?

7,994 views 2 replies
Reply #1 from GalCiv2 Forums Top

I've been having the same problem with my digital download with the game crashing frequently in the first 50ish turns and every so often after that, and I realized a couple things that help:

-My game will crash early on, within the first 50ish turns and I just save every turn. 

-If I stop using the F1-F11  hotkeys, the number of times my games crashes drops to almost nothing after those first 50 or so turns. 

Consequently, outside of using the Control S for quick saves, I use the mouse-screen interface instead of hotkeys as much as possible to avoid crashes. 

 

Hopefully these steps will help others as they have helped me. 

 

 

Reply #2 from GalCiv2 Forums Top

You might want to try running the game in compatibility mode. Windows XP SP3 might work.

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