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Object Desktop Subscription

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Object Desktop Subscription

from Stardock Forums

I purchased OD over 48 hours ago, and still have not received the software, registration, or anything!!!!! After 24 hours of not receiving anything, not even a purchase receipt, I sent an email to support. That was 24 hours ago, and still haven't heard a thing yet!!!!! What is going on there?????????? Are you people on strike or what?????? I purchase tons of software on the internet, NEVER have to wait more than 10 or 15 minutes to get what I paid for, but with you people, 48 hours and still WAITING, is just plain ridiculous. If I don't hear something VERY SOON, I will contact my credit card company and tell them that I have not received what I paid for, and to cancel the payment. I see in the forum that there were other people with the same problem, and most companies, ones that care, would not wait this long to FIX the PROBLEM!!!!!! I hope this gets to the RIGHT people SOON, or my order will be cancelled, or I should say, I will notify my credit card to NOT pay Stardock.

 

66,273 views 48 replies
Reply #26 from WinCustomize Forums Top

i renewed my OD subscription as i wanted to use windowsblinds etc-so far i only have iconpackager. have i ordered the wrong stuff?

Reply #27 from Stardock Forums Top

Hi Zubaz

am having problems with my OD subscription-i purchased it and received e mail receipt but only have iconpackager listed-i double checked my e mail and i def purchased OD for $49.99, help......

Sins of a Solar Empire II
Reply #28 from Stardock Forums Top

loukeeya, I have taken your ticket and am investigating your issue. I should have a resolution shortly. When it has been taken care of, I will respond to your ticket.

Reply #29 from WinCustomize Forums Top

Many thanks- I appreciate you doing that    :)

Reply #30 from WinCustomize Forums Top

I am so happy-my mini prob sorted by the team so huge thanxs to you all    :)

Reply #31 from Stardock Forums Top

Another noob who is confused and has a few questions.  I found Stardock due to Windows 8 not having a START button on the desktop.  I bought Start8 and  ModernMix.   (Great stuff! :grin: ) 

I found Fences and was going to buy and the webpage compared Fences with Object Desktop.  I'm curious now...  I see it includes a subscription for 1 year.  I understand its for 1 year of updates and any other goodies added during that time.  But what I can't find (I must be blind) is:

1. How much the renewal cost. 

2.  I clicked on the link to see if I qualified for a discount and I did, but now the same link is saying I do not qualify.  Why?  I saved a screen shot, but accidentally closed the window and when I navigated back to the same page, to contemplate ordering, it now said I do not qualify.  ????

3.  Does anyone have any real world figures to show how much memory this entire suite of software uses and how much all the eye candy slows down a PC?  I have a new ASUS i7 Windows 8 PC with 8GB ram and aan NVidia video with 1GB ram. 

 

Thanks for the help.  Especially with #2 above.  I was about ready to buy for approx $35, but for $50 and just buying 2 of the titles, its abit steep.

 

 

I figured out #2, I was looking at the upgrade from MODERNMIX, not Fences when it told me I had a discount I could apply. 

Reply #32 from JoeUser Forums Top

Very light memory footprint no matter how many apps from the suite you run at any one time and no detectable impact on performance or speed (absent unforeseen/unusual/rare conflicts, of course).

Reply #33 from Stardock Forums Top

Hmmm....sounds good.  I'm all for Object Desk top, but see out of th enice list of features, some I can't use like window blinds. 

 

I got a credit for having ModernMix already, but I also bought Start8, do I not get a credit for that too? Or does this mean I will have two licences for it and can install Start8 on my next Windows 8 PC?

 

 

Reply #34 from Stardock Forums Top

Quoting broderp, reply 33
I got a credit for having ModernMix already, but I also bought Start8, a credit for that too?

Upgrade at a discount at https://www.stardock.com/products/odnt/odnt-upgrade.asp

Quoting broderp, reply 33
Or does this mean I will have two licences for it and can install Start8 on my next Windows 8 PC?

You can install your original on a second PC.

Reply #35 from Stardock Forums Top

I too renewed my subscription but Stardock Central does not show any updates or applications despite the fact my subscription is good for another year.

Reply #36 from WinCustomize Forums Top

Quoting Mark, reply 35
I too renewed my subscription but Stardock Central does not show any updates or applications despite the fact my subscription is good for another year.

I'm sure someone will fix it for you...;)

But fear not...you could have been like me....was buying an OD sub for someone else earlier this year...and inadvertently added another year to my own.....only thing was....prior it was to expire in 2019 ....and now, with one more year added....it's expiry is 2013....;)

Sometimes computers hate me...;)

Reply #37 from Stardock Forums Top

Quoting Mark, reply 35

I too renewed my subscription but Stardock Central does not show any updates or applications despite the fact my subscription is good for another year.

Your account looks to be correct. When you hit the 'Subscriptions' tab in Stardock Central, you should be seeing it expiring a year from today. Alternately, you can also sign in here https://store.stardock.com/myaccount/products to view your products and expiration. If you are not seeing any of that, please let me know.

Reply #38 from Stardock Forums Top

I am having the same issue. Been a day so far, and there's no apparent track of my purchase downloads or completed orders.

Reply #39 from Stardock Forums Top

I need to jump on the bandwagon also, renewed my Object desktop on Jul 2, 2013 , got the receipt from paypal but no change in subscription ending date in my account or in current object desktop.

Reply #40 from WinCustomize Forums Top

Strardock are closed for the 4th of July holiday.

I will attempt to make someone aware of this that has access to account information and can check what is causing the delay.

Sorry for any inconvenience.

Reply #41 from Stardock Forums Top

Sorry, the post by wobbles50 was from the wrong account.  Please ignore that account and search for my problem under this name instead.

 

Orignally posted under "wobbles50"

I need to jump on the bandwagon also, renewed my Object desktop on Jul 2, 2013 , got the receipt from paypal but no change in subscription ending date in my account or in current object desktop.

Reply #42 from WinCustomize Forums Top

Is the email for your PayPal the same one for your login here under the zenoloc name?

If not then you may need to merge your accounts here - https://www.stardock.com/support/registrations/

Put the PayPal email in the Source field and the zenoloc email in the Destination filed.

If the emails are the same then you will need to wait until a Stardock employee with account access can check.

Reply #43 from Stardock Forums Top

Quoting zenoloc, reply 41

Sorry, the post by wobbles50 was from the wrong account.  Please ignore that account and search for my problem under this name instead.

 

Orignally posted under "wobbles50"

I need to jump on the bandwagon also, renewed my Object desktop on Jul 2, 2013 , got the receipt from paypal but no change in subscription ending date in my account or in current object desktop.

I have manually corrected the date for you. You will see this when you sign into your account now.

Reply #44 from Stardock Forums Top

I have the same renewal problem. I've gotten all my acknowledgements, ( PayPal receipt, order confirmation pdf, etc. ) but no usable download link in Stardock Central or My Downloads. Please fix ASAP.

Reply #45 from Stardock Forums Top

Same problem here.  I placed an order for Object Desktop Renewal, but cannot download the software via the My Downloads page or Stardock Central app.  My account reflects the order, but not the renewed status of my subscription.  Please advise?  

 

Thanks

Reply #46 from Stardock Forums Top

Quoting pc8geo, reply 38

I am having the same issue. Been a day so far, and there's no apparent track of my purchase downloads or completed orders.

Quoting litdog1, reply 44

I have the same renewal problem. I've gotten all my acknowledgements, ( PayPal receipt, order confirmation pdf, etc. ) but no usable download link in Stardock Central or My Downloads. Please fix ASAP.

 

Quoting ChrisNYC75, reply 45

Same problem here.  I placed an order for Object Desktop Renewal, but cannot download the software via the My Downloads page or Stardock Central app.  My account reflects the order, but not the renewed status of my subscription.  Please advise?  
 

Thanks

 

I have responded to your cases.  Sorry for all that.

Reply #47 from Stardock Forums Top

  What a pleasure it was to wake up early this morning and see my Stardock Central " LIGHT UP " with software! :w00t:    All seems to be in order. Thank You for your attention.

 

Cheers. :thumbsup:

Reply #48 from Stardock Forums Top

Quoting litdog1, reply 44

I have the same renewal problem. I've gotten all my acknowledgements, ( PayPal receipt, order confirmation pdf, etc. ) but no usable download link in Stardock Central or My Downloads. Please fix ASAP.

Your account looks to be correct at this time. You should be seeing all of your products when you sign in here: https://store.stardock.com/myaccount/products

Quoting ChrisNYC75, reply 45

Same problem here.  I placed an order for Object Desktop Renewal, but cannot download the software via the My Downloads page or Stardock Central app.  My account reflects the order, but not the renewed status of my subscription.  Please advise?  

 

Thanks

I have replied to your ticket. You should be seeing your subscription show correctly now.