Cant download

Ive purchased Deskscapes awhile back and thinking of purchasing WindowsBlinds. Everytime i try to download either a dream or a theme it says ive reached my download limit.. can someone tell me how i can fix this or get in touch with someone who can?

6,545 views 3 replies
Reply #1 Top

Please log off of WinCustomize, clear your browser's cookies, and log on again.

Reply #2 Top

It looks like your purchase is under a different account than what you are logging in with, which is why you are seeing the limit.  If you don't remember the other account, please email [email protected] to get it fixed.  If you do remember it, you can merge your accounts here: https://www.stardock.com/support/registrations/