Invalid Username/Pass

Only happening on one computer

Sorry if this is an old resolved issue, I'm new here. Everytime my friend tries to sign into multiplayer (bought on steam) he gets the "Invalid Username/Password" error. But it isn't an account problem because if he uses demigod on my computer he signs in fine.

Any suggestions? (Yes he is contacting Support - I just wanted to see if anyone on the forums had an answer)

Thanks in advance :)

3,912 views 3 replies
Reply #1 Top

Moved this to the tech support forum.  I'm just going to copy/paste one of my replies to someone else having a similar problem.  Please see if this helps and let me know.

 

 

Kingster1 - First thing I'd recommend you do is send an email to [email protected] and explain exactly what you've done along with the problem. If its just some weird registration issue, they can sort you out on their end. 

I'm assuming you have the steam version of the game.  I'm just going to throw out some things that might work for you.  Some folks reported having issues logging in through steam directly (eg launching Demigod from steam).  For some, simply running steam as an administrator seems to help.  Try that if you have not already.  For others with the same problem, they were able to get things working by running Demigod OUTSIDE of steam as an administrator.  There's a file called Demigod.exe.  Its somewhere in the steam directory - I don't know the exact location off the top of my head, but you should be able to find it by doing a search for demigod.exe.  When you find the file, adjust the properties to run as administrator.  Then run the game and try to log in to multiplayer.  If either of those work, please reply here.

You can double check and confirm that you successfully registered Demigod to your stardock account by going here and seeing if it shows up registered to your name (use your stardock username and pw):  https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products

If it doesn't show up, then register the game to your SD account using this link:  https://services.stardock.net/accounts/registerproduct.aspx

Anyway, provide feedback and as many details as possible.  Hope this helps you and sorry its been a pain to get playing.  :(

Reply #2 Top

Thanks Pacov i just let him know. He contacted me and said it worked :)
Sorry about posting in the wrong section. I gave you a Karma for your effort.
Thanks again

EDIT: The run as admin directly from the exe worked**

Reply #3 Top

Great - good to know.  And its no big deal about posting in the wrong section.  Easily fixed.  Happy to hear your pal is up and running!