Holiday Vacation for Support (We're baaaaaack!)

See you in 2010!

from Stardock Forums

Stardock Customer Support will be closed Friday, December 18th, 2009 through Sunday, January 3rd, 2010 for the holiday.

We will reply to tickets on a first-come, first-served basis when we return to normal business hours on Monday, January 4th, 2010 at 9am EST.

If you email us during this time, you will experience a long delay in our response to your ticket, so we thank you in advance for your patience.

Everyone at Stardock wishes you and yours a happy and healthy holiday season!

:star:  

28,729 views 33 replies
Reply #1 from WinCustomize Forums Top

Best wishes for a Happy Holidays and New Years to everyone at Stardock and WinCustomize.  Thanks for a great 2009, can't wait to see what 2010 brings.

Reply #2 from WinCustomize Forums Top

I can’t believe it’s almost that time! Happy Holidays!

Curtains - Customize Windows with additional styles
Reply #3 from WinCustomize Forums Top

Hey! Get back here! LOL.

Have a great vacation, sd kiddies! 

Reply #4 from Stardock Forums Top

As usual :beer: :beer:

Reply #5 from WinCustomize Forums Top

You mean they actually get Holidays?????? its a scandal!!!! well they better make sure santa stops off at mine with plenty of karma or there will be trouble  lol   O:) }:)

 

Happy Christmas and a Preposterous New Year

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Reply #6 from Stardock Forums Top

If I'm not here after the holidays, it means I finally had too much egg nog.  I still, however, maintain there is no such amount!

Reply #7 from WinCustomize Forums Top

That is a long holiday. I've never known an organisation have so many holidays.

I'll be working next week, bah humbug... >:(

Reply #8 from WinCustomize Forums Top

lol fuzzy.....i wont b working again ever    lol    :rofl:

Reply #9 from Stardock Forums Top

:D :beer: :beer: :beer: ^_^ :beer: :beer: :beer: :grin: :beer: :beer: :beer: :S :beer: :beer: :beer: :puke:   :beer: :beer: :beer:  :sick:   :beer: :beer: :beer: x_x

Reply #10 from WinCustomize Forums Top

IMHO, I think that's a crazy amount of time to close support for customers. I mean it's all good for you guys, but i think your customers shouldn't have to suffer for so long. And you can't just do some work from home? lol

@Philly... I won't either, but tell that to the other guy who has a ticket. Your pretty much fooked.

Reply #11 from WinCustomize Forums Top

I disagree, I'm not going to suffer one bit. :rofl:

Reply #12 from WinCustomize Forums Top

 I heard the entire staff was going to Jafo's place to drink some real beer.:jafo:  :beer:  :beer:  :beer:  :beer:   Michigan winters being what they are,I don't blame them.

 

Happy Holidays   wherever you spend them.  

 

Reply #13 from WinCustomize Forums Top

Happy  Hollidays and  a well deserved vacation. Cheers! :beer: :beer: :beer:

Reply #14 from WinCustomize Forums Top

:beer: / :banhammer: /  :zzz:

Happy holidays, everyone!! :thumbsup:


Mike

Reply #15 from WinCustomize Forums Top

Merry Christmas to all of SD and a happy new year. 5* :pizza:

Reply #16 from WinCustomize Forums Top

Well, have a Happy Holidays Stardockians! Enjoy the time off, you deserve it!

Quoting pjdark, reply 10
IMHO, I think that's a crazy amount of time to close support for customers. I mean it's all good for you guys, but i think your customers shouldn't have to suffer for so long. And you can't just do some work from home? lol

@Philly... I won't either, but tell that to the other guy who has a ticket. Your pretty much fooked.

FWIW, when I first purchased OD, I had a ton of trouble...and it was Thanksgiving (2 years ago). I put in a support  ticket and got help from SD while they were supposed to be on vacation. I give much props to SD Support for that....5*

Reply #17 from WinCustomize Forums Top

I put in a support ticket and got help from SD while they were supposed to be on vacation.

 

Ive been sayin it for years.. SD support rock's. :thumbsup:

Reply #18 from WinCustomize Forums Top

pjdark I was speaking for myself, as a customer who understands thet folks can not stay at work 24/7, no matter wht the job.  I enjoy the Holidays so there is not reason the staff and Stardock shouldn't.  :thumbsup:

Having said the above, I also know that that support folks are allways in and out of here and there are the members of the the community that help out where they can. :sun:

Reply #19 from Stardock Forums Top

Stardock Support officially signing off!

Everyone's walking out the doors as I type this.  Then they will be locked.

Reply #20 from WinCustomize Forums Top

Everyone's walking out the doors as I type this. Then they will be locked.

The doors or the employees?}:)

Reply #21 from WinCustomize Forums Top

That sucks, I just sent in a support ticket!!!   The DX guru can't install DX!!!!!!   :(O :O 8C >:(

Reply #22 from WinCustomize Forums Top

Jim, when things like that happen for me I usually delete what every actions I have taken, clean up stuff and start over from the beginning.  :S

I'm preety sure that you have probably done that. :sun:

Reply #23 from WinCustomize Forums Top

I'm preety sure that you have probably done that.

Correct. I did that....lol. Thanks.  :grin:

Reply #24 from WinCustomize Forums Top

Jim, update just now in Impulse for DeskScapes 3, DesktopX4 and Theme Manager.  :sun:

Reply #25 from WinCustomize Forums Top

I completely understand Philly. *hugs   You too killajosh. It's all good. And i agree, that SD support rocks! And yes they too need the time off. Especially from us! lol. A very happy Christmas to all of you at SD and my good friends here in the forums. I really mean that. :)