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Holiday Vacation for Support (We're baaaaaack!)

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Holiday Vacation for Support (We're baaaaaack!)

See you in 2010!

from Stardock Forums

Stardock Customer Support will be closed Friday, December 18th, 2009 through Sunday, January 3rd, 2010 for the holiday.

We will reply to tickets on a first-come, first-served basis when we return to normal business hours on Monday, January 4th, 2010 at 9am EST.

If you email us during this time, you will experience a long delay in our response to your ticket, so we thank you in advance for your patience.

Everyone at Stardock wishes you and yours a happy and healthy holiday season!

:star:  

28,729 views 33 replies
Reply #26 from WinCustomize Forums Top

OK now that their gone can we get this party started? I brought :beer:   who’s bringing the :pizza:

Reply #27 from WinCustomize Forums Top

I get dibs on Brad's chair! }:) .    @ DPCloud     :pizza:

Offworld Trading Company
Reply #28 from WinCustomize Forums Top

Wanted to wish everyone at Stardock, a wonderful holiday vacation for the employees and their families. You guys deserve this break for the hard work you bring us with all these fantastic customization applications.

Reply #29 from WinCustomize Forums Top

Jim, update just now in Impulse for DeskScapes 3, DesktopX4 and Theme Manager.

Not showing here....:S

Reply #30 from Stardock Forums Top

does this mean that if i buy something, i won't get it until after they get back?

 

Reply #31 from WinCustomize Forums Top

does this mean that if i buy something, i won't get it until after they get back?

No, it means that if you require assistance from Support staff then you will probably have to wait for them to get back from their holiday time off.

If you purchase something (digital download) you will get it right away.

Reply #32 from Stardock Forums Top

We're back, but we have an insane amount of catching up to do.  If you have a ticket in eSupport, we will get to it as soon as we possibly can.  Please be patient with us!