IMPORTANT: Info on Demigod Beta Release

from Demigod Forums

Ok, a lot of folks have been passing around rumors and speculation on what's going on with the beta tomorrow.  We've also been fielding the same questions from many people over and over again.  So to make things easier for everyone, here is some basic information on Demigod Beta 1, preorders, and all that goodness...

 

  1. When can I download the beta?
    Beta 1 will be available on Thursday, September 4th.  The only ETA we have is sometime in the afternoon.  Stardock's offices are in the Eastern Time Zone of the US (GMT-5).  So no posting "Hey, I'm in Australia and it's the 5th already and I don't have the beta!"  The release goes by our clock  ;)
     
  2. When will my preorder be charged?
    Preorders will be charged in waves on the 4th, in the order they were received.  As your order is charged, you will be granted access to the Demigod Beta.
     
  3. I preordered the game.  Will I get the beta?
    Anyone who has a preorder already (as of this writing) is 100% guaranteed a beta key.  That said, chances are still excellent that if you preorder the game at any point in the next few days, you'll probably get into the beta too.
     
  4. I preordered the game.  Why don't I have a key?
    You will get the key when your preorder is charged.
     
  5. When is the cut-off for Beta 1 access?
    We will accept preorders into Beta 1 for at least one week after beta starts.  So if you haven't preordered yet, you have some time still to order and get into the beta (assuming we don't hit our tester limit first).
     
  6. How do I download Demigod?
    Demigod will only be available via Impulse. (http://www.impulsedriven.com/impulse_setup.exe)

    Log in to Impulse using your Stardock.net account (what you use to log in to these forums)

    If Demigod does not appear after you receive the email, check the registrations tab (the key icon in the top right) to make sure Demigod is listed, with an associated key.  If it is not, copy the key you received via email, and "Add Registration" in Impulse.  Make sure to supply the key AND THE EMAIL ADDRESS YOU RECEIVED THE KEY ON.

    Demigod should appear in the My Games tab.  Select it, and click "Install" on the right.  Impulse will handle download & installation of the game.
If you have any other questions about how to get your hands on the beta, post them below.  I'll try to answer them as quickly as possible.  Please limit questions to getting the beta, not what's going to be in the beta, or bug reports, or anything else.  This thread will be heavily moderated, I will remove unrelated questions to keep things clean and easy to follow for everyone.
 
Cheers,
-Mike

Edit: UPDATE YOUR VIDEO DRIVERS! If you have *any* issues, this is the absolute first thing to try if you're not already running the very latest from nVidia or ATI. nVidia laptop users, see laptopvideo2go.com.

 

faq support
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Reply #1 from Demigod Forums Top

great to know info!

Siege of Centauri
Reply #6 from Demigod Forums Top

Thank you for the update.  This has answered a lot of questions that people have had.  I look forward to everything else going as smoothly as this has so far.

Reply #7 from Demigod Forums Top

With Great Anticipation, We Humbly Await.

Reply #8 from Demigod Forums Top

:drool: ...... :P .......... :') .......... :grin: ........... \o/ ............................... :rofl:

 

Universal language xD

 

Reply #9 from Demigod Forums Top

Looking forward to it; I just found out about this game and I am more excited than I have been about a game in a long time.

Reply #10 from Demigod Forums Top

Thanxxx a lot ZoomZoom ! I was one of the very firsts to pre-order, and I was wondering what the procedure would be ... But if I don't get my e-mail & key tomorrow, I shall go bee-hunting ...

Reply #11 from Demigod Forums Top

One question:  What happens if there is a problem getting access to the Demigod beta after you receive your serial key email?  I.e. doesn't show up in impulse, incorrect key, etc?  Do we contact stardock support?

Reply #12 from Demigod Forums Top

Most likely.

 

:fox:

Reply #13 from Demigod Forums Top

A few things to check if you receive the email saying your order has been processed (and you have a key), but isn't showing up in Impulse yet...

  1. "Check for Application Updates" via the Orb menu (sometimes you just need to say Hi to the server again)
  2. Make sure you have "Show Pre-releases" checked in the application settings (found via the Orb menu)
  3. Make sure you have the registration listed on the registration tab (key icon, top right)
    • If you lack that, try adding the registration manually.  Make sure to use the e-mail address you placed on the game order, and the key you just received.
  4. Close and relaunch Impulse

If none of this does the trick, please email [email protected], and for the first few days of beta, toss a post to these forums just to make sure we see it.  We'll try to get you sorted out as quickly as possible.

Please do NOT post or email about Demigod until you've received the email saying your order has been processed and that you have access to the beta.  Posting before then would just be silly.

-Mike

Reply #14 from Demigod Forums Top

Awesomeness! Can't wait :) I hope my Israeli credit card will work :D

Reply #15 from Demigod Forums Top

Thanks for theses infos. Only a few hours left to wait... :D

Reply #18 from Demigod Forums Top

I've a question: i've preorder since 2 weeks, received an email of my order process but no mail with a key or beta info. must I interrogate me??? <_<

Reply #20 from Demigod Forums Top

Demigod has shown on my impulse game list for a couple of weeks now, but the serial number shows as "Invalid".  I assume it is invalid because the beta has not been released yet.   I pre-ordered with TGN tokens.  Will I still receive a new e-mail with a key or will the serial number be valid once the beta is open?

Reply #21 from Demigod Forums Top

Quoting NrseBiker, reply 20
Demigod has shown on my impulse game list for a couple of weeks now, but the serial number shows as "Invalid".  I assume it is invalid because the beta has not been released yet.   I pre-ordered with TGN tokens.  Will I still receive a new e-mail with a key or will the serial number be valid once the beta is open?
I also preordered with tokens and I am installing the beta now as we speak.

Reply #22 from Demigod Forums Top

I preorderd (months ago), but havn't been charged or anything. Is there a way I can check to see if it went through properly?

If I buy it again is there a chance I'll be charged twise? Or if theres someone I can talk to via MSN or PM then that would be preferable. (only neccesery if there isn't an easy awnser that could help others in the same situation)

Reply #23 from Demigod Forums Top

You guys have it already? I don't have an Email nor a change in Impulse :(

Reply #25 from Demigod Forums Top

I have it. Unfortunately my work laptop doesn't seem to like it and I get a ctd when I come into the arena. I think the reason for this is that my geforce go 7600 drivers on the laptop are ancient.