DMP file question

Just curious I have a save game that will develop a dmp file it has said do i want to send it to the programers that can fix it and I say yes is it actually going anywhere?
2,824 views 4 replies
Reply #1 Top
is it actually going anywhere?


Not that I noticed myself. You can find the dump file in C:\Documents and Settings\(Your username)\Application Data\Ironclad Games\Sins of a Solar Empire\MiniDump. Please zip it up and send it to sinsbugs AT stardock.net with a description of what went wrong. If you have an applicable saved game, zip and send it too.

FYI if that saved game is from the initial beta release, it is already known (intended, even) to be incompatible with the update that was posted on SDC. If you made the save in the initial release and since updated the game, then don't worry about sending the dump.
Reply #2 Top
Well it was in the original release but I hadn't updated yet. Is there a change log I didn't see somewhere for this update?
Reply #3 Top

We have received hundreds of minidumps in the last few days and that's how we've been able to track down a large majority of the crashes within a couple days. If you "send it to the programmers that can fix it", they are sent to Ironclad's database where we have automated routines to analyze and organize the particular crashes. Alternatively, you can send them to the address Kyro mentionned above, which will indirectly mean they end up in the Ironclad database.

Beta1 patch1 was released on the 29th and patch2 will be out shortly. If you go to Stardock Central you should see the option in "Games" to update your game

Reply #4 Top
Thats a lot of dumps, you guys must use tons of toilet paper!

../end potty humor