OK, so, i was using this laptop with my TV for the first time.  The game allowed me to use the 2000X____ resolution(i don't know what it is exatly).  I quit, like your supposed to, and started the game.  The mini screen appeared and i hit play.  it goes blank and i hear and see nothing.  i hit the windows button on the keyboard and quit.  i uninstalled it and reinstalled it, but that didn't work.  i think my tv deosn't like my resolution.  im not a computer wiz, so i may just be missing something.  i bought all the expansions from the download at stardock, and the other expansions work fine.  this is also my first time playing the game.  i don't get a messege.