Hi just to clarify — so do you need to change the wallpaper to fix the issue, or does just hitting F5 on desktop to refresh etc resolve? I ask as we’ve seen issues such as with Parallels where it will change the wallpaper to black, but in a way that doesn’t change right away. Likewise it sounds like the mouse both causes and relieves the issue but unclear. Thank you
Dr W - Fences Support
Hi asanidar thanks for going into all this detail. It might take us a moment but we’d like to dig into this. We might need to figure out what kind of debug output we might want to put in to help track this down. No hypothesis yet from the team on what could be causing this so still working to figure out how to proceed. Sounds pretty infrequent, but one th
Right. Yes I think the concept might be, either an option to switch to single-click to toggle or an option to add a toggle icon up & down. Tbd on that. But, in good news, we did add ability to turn this off manually. In the upcoming-soon release: HKEY_CURRENT_USER\Software\Stardock\Fences\Settings "NoRescueGroupsFromUnderOtherGroups" = (DWORD) 1 For reference again, if the option were "Single Click toggles Roll Up / Down", that would be acceptable to ha
Agreed! Good stuff Team has long had the question of whether this has more utility than a close button (experimented with things like this). Thanks for bringing it back to the forefront. We'll have to reconsider this for future versions. Rollup is a pretty prominently used feature from what we understand. Alternatively of course, X'ing does make it easy for users to configure, which is critical as well, so, tradeoffs. We're pretty sensitive to adding visual load. One o
Hi johnangevine, correct, as basj shares this is how it works today. Like with Windows itself, all desktops have the same icons. We've considered evaluating a feature wherein you could link virtual desktops to different "pages", such as that if you change which "page" you're viewing while on a given desktop, it would remember that. Otherwise, there's not much of a way to move icons or groups from virtual desktop to virtual desktop, if each virtual desktop were to be a complete bl
Interesting. So, dropdown choice: Triggering: - Mouseover - Click to open - Click to toggle open/closed The double-click to turn feature on and off as a whole is an odd paradigm, but, it does seem to have a high convenience factor at time of configuration which is why it remains, vs just being a menu option. (It's not really *designed* to be toggled on and off frequently, though, people may.) In this scenario of the options above, "Click to toggl
Hi sakodockadmin, We'd love to take a look. Can you help us out by reproducing with advanced logging enabled, and uploading a report? First, we have a beta that does have some improvements on the multi-monitor front, so might want to install that first. You can get it here: https://www.dropbox.com/scl/fi/p6jmjdw17nzvesjp06ajy/Fences6_6
Hi Rob. Good to know. Hm. A followup question would be about desired behavior, given the reality of multiple needs being met. In this scenario, you'd be expanding a group so that it entirely covers another. In this situation, those covered ones would become inaccessible. Current versions specifically make it so that groups that are covered up are brought to the top so that they're not lost, as it has been a common complaint that when you cover one up with another accidentally, you can
From the looks of your screenshot by the way, it seems like you have color settings set for that specific group: "Paper & Punchline". I say this as the color showing in that picker does not match the color of that group. You can turn off tint by selecting "Paper & Punchline" from the dropdown that currently says "All groups", and disabling icon tint from there. <img src="https://cdn.stardock.us/forums/76/10/7610393/b408a3bc-8f50-4a38-9737-d6ea73fa7
Hi Ania73, can you please upload your settings, and our team can take a look? You can use About -> Troubleshooting -> Upload error report. I hope we can get this answered for you quickly.
Hi mrbeavers, sorry for the lack of intuitiveness in the feature here. It looks like you're double-clicking, as opposed to single-clicking, which turns off the roll-up feature entirely rather than just open it up temporarily. The result is that groups that are then covered are brought to the top. I'm wondering if you're intentionally double clicking and intentionally turning off the feature entirely, or if you are meaning to single click as to just reveal the contents tem
Hi, also, please try using the Troubleshooting link in the About area, and upload a report? Be sure to state your username and the team can see if a crash report was captured. To help ensure a crash log is captured, a few instructions (1) Troubleshooting -> Enable advanced debug logging (2) Log off, log on (3) Reproduce the issue. Then (4) Troubleshooting -> Upload error report
It appears you are using a significant number of desktop enhancements, based on the appearance of your taskbar and desktop. It's likely that one or more is colliding. Can you share which you are using? Thank you
Hm this is very odd. Seeing the change come in, but again (1) It's all packed within 1 second (2) It's not detecting any actual monitor change. 2026-01-07 12:28:01,090 - WM_DISPLAYCHANGE Received 2026-01-07 12:28:02,401 - WM_DISPLAYCHANGE Received We're going to need some time to figure out how to approach and have a busy next 5-6 days. Let us get this in our list for this coming week and we'll come up with ways to diagnose? It's clear what's go
Hi lansyin! Thanks for the report. We’d like to check out your settings quick to see what’s going on. Can you go to the About tab in settings, use the Troubleshooting link and select “Create error package”? Thanks for your help and for letting us know
Hey jeffis, we appreciate the report. Looked into this and very interesting indeed – it looks like a monitor change came in (WM_DISPLAYCHANGE) but there was no actual change. But in the meantime, the icons got moved. Critically – we see that there were two WM_DISPLAYCHANGE's generated within one second of each other, indicating two system monitor changes within a second. > 2026-01-06 01:04:01,356 - WM_DISPLAYCHANGE Received
@crhooker, new build is ready. It'll be out in beta coming up, but in the meantime you can get it below: https://www.dropbox.com/scl/fi/9esqvax2zl402p8waspd9/Fences6_6.2.2.1-j94-Setup.exe?rlkey=zela6xjpx5hjjbs9cclugefau&dl=0 v6.22 (6.2.2.1). Based on our replay of your debug log, this should fix things up. Fingers crossed. Thanks again f
Sounds good and of course. Well that is a delight for us to hear – thank you for sharing!
Ah that's right crhooker thank you for the reminder. Yes this was right before the holiday! Word got dropped as result. We'll circle back on Monday when the team is back. Good news, this got resolved. We were able to see precisely what was going wrong, and there was a minor bit of layout scoring that was off with your specific scenario. ===== Fun tec
It is true that one can work around it perhaps. But the only (only!) cause is Fences mismatching the data. It is specifically programmed to handle this. Please submit a report and we can get this resolved - thank you! (If it’s already resolved for you personally and you’re satisfied with the workaround, that’s of course fine, but no workaround should be required. It should Just Work ✅)
Hi Norwicensis, crookher, Just circling back. We would look forward to diagnosing this issue with you. We get pretty few of these issues given the size of the userbase so when we see folks with an issue, we like to stay on top of it as to figure out it out for the users who might be having this problem. [quote who="Dr W - Fences Support" reply="11" id="3985448"] Please do the following (1) Go to About, Troubleshooting, and click "Enable advan
Hi all. Thank you for continuing the conversation. I'd like to repeat that we would like to look into the issue further for you, as this shouldn't be happening – so if it is, we like to figure it out so that it's resolved for you and anyone else who might be having this issue. Instructions are in the posts above. Please note that creating a "before" and "after breaking" backup is an important part of the process so that we can attempt to replay and diagnose, and so that we can see exact
Thanks for pointing this out. This is for sure out of the usual; we'd like to get to the bottom of it. Steps: (1) Go to About, click Troubleshooting, and enable "Enable advanced logging" (2) Reboot, so that the setting will take effect (3) Get desktop the way you want it, fixing the order. Take a snapshot, open it up and rename it to "Before" (4) Reproduce the issue / break it (5) Take another backup snapshot, rename it "Broken"</
Thanks Litcube, we're looking into it but can confirm that that specific file, when using Windows' link parsing libraries (IShellLink), returns empty for the target. Going to the target file and creating a new link, adjusting the title and icon created a link file that worked fine. But using that specific one you sent returns empty from IShellLink. So, we'll have to see if there's anything we can do. Just giving you the update It seems we were able to get the file to fi
We weren't able to reproduce – or rather, we were able to verify it works. Created a link to a VBS file, used part of the path in a rule as you have it there and turned on "Keep rules applied", and it moved it as expected. Might you be able to share that link file?