From what we understand in customer support, Kalypso was supposed to handle all updates for these games. For whatever reason, it turns out we are going to provide updates. Not sure what happened where or who dropped the ball. This seems to happen when we agree to let other companies publish our games in other countries, and it creates more work for our developers and customer support.
It's almost Turkey Time...
Stardock's offices will be closed this Thursday and Friday, November 27th and 28th in observance of Thanksgiving. When we return on Monday, December 1st (wow, December, gotta wrap my brain around that), we'll dive right into our eSupport system and answer your emails in the order in which they were received. If you email us once
[quote who="champ_1" reply="24" id="1946030"]Beta 1 had many issues..same can be expected from beta2. Unless beta2 includes actual rts gameplay (that makes sense to rts fans) as advertised, not many players will end up buying this at the end. dont set your hopes too high... [/quote] It should be noted that in order to get into the beta, a pre-order for the game must be placed. In essence, if you're in the beta, you've already bought the game.
48 hours after Nov 18 2008 02:02 PM EST puts us at Nov 20 2008 02:02 PM. You'll get a reply soon!
Hey all, We are currently experiencing some difficulty with Impulse. It is a known issue and we are working on it right now. Please stand by, thank you for your patience! If you are having trouble downloading Impulse from the web installer, grab the full installer from here and you should get a better result: http://www.impulsedriven.com/impulse_setup_full.exe
Hey all, We are currently experiencing some difficulty with Impulse. It is a known issue and we are working on it right now. Please stand by, thank you for your patience! If you are having trouble downloading Impulse from the web installer, grab the full installer from here and you should get a better result: http://www.impulsedriven.com/impulse_setup_full.exe
Hey all, We are currently experiencing some difficulty with Impulse. It is a known issue and they are working on it right now. Please stand by, thank you for your patience!
As Seabass said, you will know when the beta is ready. Resistance is futile. [e digicons]:borg:[/e]
If you have not yet sent us an email, you might want to try using Impulse. Once you log in with your Stardock.net account, it will "see" all of your registrations and let you download everything from the My Games tab. If this does not work, email us and we'll get you fixed up.
Stardock Forums
Hi! You'll want to go to this site and enter your email address: https://www.stardock.com/support/ All of your registration information will be emailed to you, including a new download link. You'lll want to uninstall the version of WindowBlinds you currently have and reboot before installing this new version.
It was a lot of fun. :)
From what I can tell, up until sometime last week, Object Desktop could be updated in Stardock Central. Now it is returning that error message you experienced. You can definitely update Object Desktop components in Impulse, so this may be their way of getting everyone to move to Impulse. I'll see if I can get any official word on this.
Night Rider belongs on SciFi, and this season's premiere was actually on SciFi weeks before it got to NBC. It would appeal to SciFi's audience more. Fringe does bring me back to the X-Files days, but I agree that the episodes are too cookie-cutter. I do appreciate the shorter commercial breaks. Heroes is losing its way with all of this time travel they're doing. They're walking a fine line and they have to be careful. Lost rules. Two more seasons t
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[quote who="Cowless" reply="24" id="1893387"]This is getting ridiculous now. I ordered this game over a year ago, around the time of beta 2. That was september, october 2007. Its now almost september 2008 and still i have not recived my copy of the game. Is it ever going to come. Have i just been forgotten about. I have sent multiple emails to stardock sales, the replies of which have all been an automated responce saying nothing very useful. Please help me because i would like to
I am sorry to hear this news. The following poem gets me every time: "Just this side of heaven is a place called Rainbow Bridge. When an animal dies that has been especially close to someone here, that pet goes to Rainbow Bridge
Portal, then Demigod. I love the Rook, my husband loves the Torch Bearer. It's fun!
Calling our office and speaking to four different people won't help your game run. That is all.
We miss you already. Next time you come, we're going to Frankenmuth for chicken dinner! Fo sho. [e digicons]:grin:[/e]
Sweet.
Good times...good times. That was KarmaGirl getting ready to take a dive, and we were playing Linkin Park - One Step Closer. Pure awesomeness. :)
Hey community! Need a little bit of help here. I got an email today from a fellow who is visually impaired and needs some suggestions on whether any of Stardock's programs can do what he needs. You are much more knowledgable than me about this stuff, so I need your feedback! "... Being visually impaired I need to use a high contrast colour scheme of white text on a black background. Unfortunately there are an increasing number of applications that don't work w
Good times... I have more incriminating pictures from after show hours, but I'll let MilkSama, KarmaGirl, and Yarlen decide if they want to post those. [e digicons]O:)[/e]
Hey all, I agree that our shipping costs do seem on the high side. I will talk with the powers that be this week to see if we can re-evaluate them. For those of you that purchased from us at PAX, I apologize if you feel that you were mislead. All of our signs did say "+ s/h" on them, and we did print your receipt for you right after the order was placed. We did have a lot of people ask us what the shipping charge was, and we were glad to disclose it. Yo
[quote]6) When I tried to get a refund, the sales type of person was, rude, and downright nasty (and I was my usual sweet, lovable self, not a way to win over customers).[/quote] If explaining our refund process to you is what you would consider to be rude, then our entire sales and support team have been rude to a lot of people! We have a process that we follow for all refunds, which I explained to you. Angie explained it to you as well when you called her to tattle on me. Guess wha
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