Internet Explorer problem...

Help!

from WinCustomize Forums
ok, i got absolutly no idea what is going on with internet explorer, but one day it'll connect to the internet and i can sign on msn messenger. the next day it wont connect to the net and i cant get on msn. it also stops connecting halfway through on the net, without being provoked. ive looked on msn help and that sucked, and windows support was even worse.

even with all firewalls disabled it doesnt connect, and after various anti-virus and spyware scans, the search comes up blank and i still get the problem.

does anyone know what is going on and how i can solve it?
internet
26,604 views 24 replies
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Reply #3 from WinCustomize Forums Top
Both my wife & mom have bee n having trouble with msn in the last month. Sometimes it can't connect, or it will connect but can't sign you in or you get in and then get disconnected after a short while.

if you're using dialup try updating and changing the connection numbers.

I have dialup but use ELink on my side and can sign into msgr if i want.
Reply #4 from JoeUser Forums Top
cable modem or dial-up?
Reply #5 from WinCustomize Forums Top
im adsl. the idea of calling the server is an idea, but its only come about recently (within the last month or 2), and ive had broadband since Feb. ill keep checking back on this post if anything else comes up
Reply #6 from WinCustomize Forums Top
Last month or 2?

Same here but on dialup. May be msn.
Reply #7 from WinCustomize Forums Top
There is also the possiblity you got a bug that changed your IP address. If you can get online you can check to see what your Ip address is at http://www.whatismyip.com/
Check it against the one you are suppose to have, or call your company and ask if it is right. With DSL, I think you should always be able to get online. You might want to consider cable. It is much better and faster. I have never not been able to get online. Have you tried right clicking on the 2 monitors for your connection that should be in your taskbar? If it's not, go to control panel and click on Network and Internet connections, then network connections, right click on local area connection and hit repair. The Ip address is not the same as the one you see on the display in network connections. If that doesn't work, or your Ip has been changed, you will need to call your server and they will help you change your address back to what it should be. I forgot the proccess on how to do it, and it is a little involved, using run. Hope you get it straightened out.
Reply #8 from WinCustomize Forums Top
it all seems fine now. whatever it was its gone away. been able to connect for a few days without it stopping me. i still got no idea what was causing the problem but it seems to have gone. my ip hasnt changed since i got DSL, so doubt it was that. anyway, its fixed now so im not complaining. thanks to everyone for their help
Reply #9 from WinCustomize Forums Top
Glad it's working again.
Reply #10 from WinCustomize Forums Top
nope, spoke too soon. stopped working again. i see what you mean clwoods. the last number in my ip address has gone down by 2 to what it usually is (im only 15 so im not sure what the ip is meant to be). i can see it has changed because on my friends guestbook it can see what my ip was when i made a post there and whatsmyip.com says its different. i think im gonna hvae to learn more bout ip and proxy stuff before i can begin to sort this out.
Reply #11 from WinCustomize Forums Top
nope, spoke too soon. stopped working again.


I'm sorry. What kind of adware scan progs do you have? Have you downloaded anything off of ThemeXP in .exe format? There are alot of bugs that change your IP. It does not happen on it's own. An unless you chnaged it yourself, you have spyware somewhere. Let me know and I will try and help you get it straightened out. Smile!
Reply #12 from WinCustomize Forums Top
check the microfilters I know it sounds stupid but they are cheaply made and 3 of mine have gone wrong preventing me from accessing the internet
Reply #13 from WinCustomize Forums Top
you might want to try starting in safe mode and going to control panel>internet options>programs>manage addons. when there, look for browser addons that you don't recognise as being legit and disable them before restarting normally. if you have a browser hijacker thats changing your ip addy, this should fix it, hopefully. had a similar prob myself and this did the trick.

hope you sort it soon
Reply #14 from WinCustomize Forums Top
Clwoods - I had DSL 2 years ago and never had anything that monitors the connection in the taskbar. Whenever the connection went down I had to turn off the PC, unplug the modem, rest the modem, and then power the PC back on. I have to do the same things with my cable modem when I plug it into a different machine.
Reply #15 from JoeUser Forums Top
One important question is whether you have a static assigned IP or is it assigned by dhcp? If it's dhcp it's going to change and that isn't a problem. If it's a static IP and it changes that will prevent connection.
I'd recommend that you talk to your ISP and have them help determine exactly what's going on instead of potshot guessing.
Reply #16 from WinCustomize Forums Top
I
never had anything that monitors the connection in the taskbar.


I have always had 2 little monitors that are side by side that light up when there is activity online. Clicking them opens up a little box that tells you how many packets have been recieved and sent. Also your connection speed and how long you've been connected. If you right click it you have the option to repair your connection make or change settings ect.It can be enabled in your network settings in control panel. Just right click on your local connections and go to properties. You are talking about something different. I have to do the same thing you're talking about sometimes too, and would have gotten to that, but he hasn't come back except to say his address had changed ect. I was telling him what I told him so he could see if hitting repair would help, and to nip possible adware in the bud. I was trying to help him one step at a time. He is pretty young, and inexperienced in all of this. Smile!
Reply #17 from WinCustomize Forums Top
im using microsoft anti-spyware and ad-aware pro for spyware scans. panda antivirus platinum for anti-virus scans, and all come up blank. i un-installed internet explorer some time ago but the problem still persists. i know you can never fully uninstall internet explorer so that sucks.
microfilters? if you mean the little white box thing, it cant be that. my brother and dad use the single modem to connect to the internet, and they dont have any problems with connecting using IE and logging onto msn.

clywoods - i dont conect through a LAN, i connect straight out to the net. by brother shares my internet connecting and he doesnt have any problems with IE, even when i am having problems.

MasonM - i think its a static IP, which obviously does mean a problem with the isp, which ill get my dad to sort out sometime.

Citizen little_whip - stfu noob. HaXXoR is just a name, dont mean anything. anyway, im only 15, not some 30 year old hacking wizz who hacks government stuff for the hell of it. and when i said i didnt know what the ip address is meant to be, i meant i didnt know what my ISP had set it as

anyway, apart from little_whips comment, thanks for all the help people. ill get in touch with my Isp soon to see if i can sort the problem out with them
Reply #19 from WinCustomize Forums Top
Piece of advice: Get Netscape.


i got firefox (how else would i post these messages + its so much better than IE), but i still need IE to be able to connect to the net to be able to sign on msn messenger. im planning on saving for a Mac soon so i wont have to worry bout IE and windows anymore.

oh and little_whip, i do think im 1337
Reply #20 from WinCustomize Forums Top
but i still need IE to be able to connect to the net to be able to sign on msn messenger.

if you're connecting to net with firefox, just use that.
I use earthlink. Firefox.
i can go to msn and sign in and I can pull down start/all programs/msm messgr - i just have to 'sign in with a different account, click here' and then put my msn pw in.
Reply #21 from WinCustomize Forums Top
~


Here is the fix for every problem you might encounter on the net.


Step 1:
Kill all the cookies, where ever they might be hiding.


Step 2:
Kill the temporary Internet files!!!!


Step 3:
Restart the computer.


Usually step 1 will solve connection problems. Only move to steps 2&3 if step one fails.


Step 4:
Throw the computer in the nearest dumpster, and try using a phone or carrier pigeon.


~
Reply #22 from WinCustomize Forums Top
d-a-a-n-n-g, it worked!
Reply #23 from WinCustomize Forums Top
crikes. uh... i was supposed to unplug it first, huh?
Reply #24 from JoeUser Forums Top
I have had a problem with ie since the last windows update.
The browser itself being the problem cannot even get onto windows update site, I can get there with netscape and my prefered browser opera but not explorer strange.
As said suspect it was the last windows update an apparent hotfix!!