I could use some help

Reply #1 February 17, 2005 9:04 AM from WinCustomize Forums Top

Often happens when IE's cache is 'full'....go to options and empty cache files...

Reply #2 February 17, 2005 9:36 AM from WinCustomize Forums Top

Hi Jafo, That did't work. I keep my cache clean on a regular basis, but I cleaned it again and no luck.

Reply #3 February 17, 2005 9:42 AM from WinCustomize Forums Top

IE's options ain't the best at doing it...I usually manually delete the files and their generated folders....once every week or so...

Reply #4 February 17, 2005 9:52 AM from WinCustomize Forums Top

I use Zonealarm Pro to do it. I looked in my cache file and there is nothing there. I think I looked in the right place. Windows and then cache folder? Could it be a setting that got changed somewhere in one of my programs?

Reply #5 February 17, 2005 10:20 AM from WinCustomize Forums Top

Cache is in Documents and settings...and a long way in the tree.....

Reply #6 February 17, 2005 10:30 AM from WinCustomize Forums Top

Oh! I am sorry to be a pain, exactly how do I get there. I tried, but...DUH!

Reply #7 February 17, 2005 11:04 AM from WinCustomize Forums Top

A Good Way To Get In To The Cache Folder Is To Go To :
Tools > Internet Options
On The General Tab Click On Settings > View Files
That Will Open An Explorer Window Right In Your Cache Folder.
Ctrl + A And Then Shift + Delete To Delete Everything.

Cheers.

Reply #8 February 17, 2005 11:18 AM from WinCustomize Forums Top

Thank's WowFactor,but that did not do it either. I have something wrong I fear. A changed setting or something. I don't have any bugs or anything. I have run all my scans so, I am stumped and frustrated. The only thing about this I found on the MS web site related to a compression problem caused by AOL. I do not have AOL!

Reply #9 February 17, 2005 12:14 PM from WinCustomize Forums Top

With some system config. that's all it will allow you to do...save it to your HD and right click 'edit' and convert it to anything you want.

Reply #10 February 17, 2005 12:59 PM from WinCustomize Forums Top

I am very thankful for your help yrag, but I am not that familiar with system congigurations. I do not know how to do what you are talking about. I know how to get to the sytem config., but from there I have'nt got a clue.

Reply #11 February 17, 2005 1:08 PM from WinCustomize Forums Top

You can't change it...download the .bmp to your hard drive as a .bmp and then right click it and click edit (or open MS Paint and point to downloaded file). Either way, when 'Paint' comes up, click on 'File/Save as'......

Reply #12 February 17, 2005 1:17 PM from WinCustomize Forums Top

That will work great for a jpg file, but will it work with an animated gif. I still don't know why I use to have all the save as options, but don't anymore. It is a mystery! Thanks for the help.

Reply #13 February 17, 2005 1:52 PM from WinCustomize Forums Top

It will work with any. There's different 'guesses' why this happens (it been going on for years and MS has never really addressed it), but my personal opinion is that it all depends how the image's net addy is listed. That's why sometimes you can and other times you can't. Who knows..

Reply #14 February 17, 2005 2:02 PM from WinCustomize Forums Top

I've run across this before in cases where it was a misconfigured web server. If mime-types aren't set correctly on the server, it doesn't deliver the file as the correct type. In those cases, there is nothing you can do except convert the file as yrag suggested.

Reply #15 February 17, 2005 2:58 PM from WinCustomize Forums Top

Ya know what pic...I have Microangelo and never noticed any change, but in trying animated gifs without it, it appears that the last IE update (probably January's) changed it. You can change the ext before downloading it in the name file box by adding the ext you want, but it mis-configures the pixel size and changes the frame rate to 1. If you try it in another browser (or you don't have the updates installed), it works.

MS finally addresses it by taking the option away...grrrr

Reply #16 February 17, 2005 2:58 PM from WinCustomize Forums Top

clwoods actually you sound like one of your downloaded program files is corrupt. Go to Tools then internet options and then click on cache settings when that window opens click on view objects this will open another window with a list of downloaded program files. Look for any that says corrupt or something similar (anything other than installed means it's not working correctly) delete those files and restart your IE. Should work fine now.

Reply #17 February 17, 2005 3:36 PM from WinCustomize Forums Top

Wow! You all are great. Thankyou Jafo, WowFactor, yrag, pictoratus, and Red Buzzard. Now that yrag mentioned the new updates, I believe that is what has done it. I looked in my downloaded files folder as Red Buzzard suggested, and there are no corrupt files. There are, however two files that are unknown. Also my anti virus scan indicates my shell32.dll is changed. It is not a bug or anything, just changed. Hmm. I hate it when stuff starts doing this kid of .... I guess I will just have to learn to live without being able to download animated gifs, and convert bmp's to jpg in paint. All I can say is MS better get their act together. I tried using Firefox, but too many of the webpages I need to access will not work with it. I had to remove it. Again thankyou all for your help. Maybe this will get straightened out, but I won't hold my breath!

Reply #18 February 17, 2005 4:30 PM from WinCustomize Forums Top

Red Buzzard, One more thing. Should I get rid of the 2 entries that are listed as unknown?

Reply #19 February 17, 2005 4:40 PM from WinCustomize Forums Top

yes

Reply #20 February 17, 2005 4:43 PM from WinCustomize Forums Top

Thanks! yrag

Reply #21 February 17, 2005 5:06 PM from WinCustomize Forums Top

Thanks, yrag. Another tip to add to my possible causes list when running across the 'weird things MS/Windows does'

Reply #22 February 17, 2005 7:02 PM from WinCustomize Forums Top

The shell32.dll change is normal, apparently everybody that has done the updates has had that particular file changed. As far as the unknown files by all means delete them.

Reply #23 February 17, 2005 8:18 PM from WinCustomize Forums Top

Thanks RedBuzzard. I have deleted them, and cleaned everything out, but still only have bmp format for save as. I checked my husbands computer out tonight and he has the options to save as a gif, jpg or bmp like I use to have on mine. Now I feel sure it must be a setting or something that got changed. But where that change is, I have no idea. I really thought up till then it was the last critical updates. Hopefully someone will know what could cause this. I have done everything I know to do. Thanks alot for your help. I really appreciate yours and everyones's help in this perplexing matter.

Reply #24 February 17, 2005 9:47 PM from WinCustomize Forums Top

The same thing happens to me except when I use Firefox.

Reply #25 February 17, 2005 10:20 PM from WinCustomize Forums Top

something else to check when you run into similar problems with this or any other type of picture files is to check settings in your picture editing software to confirm what files are defaulted for it to open/edit because some of them are not able to edit gif's; also, you can go under folder options in control panel and under the file types tab scroll down to gif and see what program is associated with it. there you can set it to a program that you know will allow you to open/edit gif's. hope this helps..