Purchased Fences Keys have expiration of 4/8/26

Wrong expiration Date

from Stardock Forums

Hi

Since the 4/8/2026 some fences Keys have wrong expiration date. My subscription is until 2027-02-01

Please correct the expiration date!

Sincerely Pascal Sommer 

stardock software
279 views 4 replies
Reply #2 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

I have this same issue. The help system will NOT let me enter a ticket. Not with your link, not with any other way.

Reply #4 from Stardock Forums Top

Quoting mskitty1972, reply 3

I have this same issue. The help system will NOT let me enter a ticket. Not with your link, not with any other way.

Hello,
Sorry to hear you are having issues. What error did you see when you tried to create a ticket? Post a screenshots or a video grab of the issue you see.

Thank you,

Basj,
Stardock Community Assistant