Hello,
Sorry to hear you are having issues. That is strange, Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still appear, we need more information.
- Windows full version and OS Build number. Use Winver.exe to get these numbers.
- Start11 full version numbers.
- If you do the backup of your setting. Before rebooting the system. and Load the saved setting, does that work?
Thank you,
Basj,
Stardock Community Assistant.