Purchased Start 11 2.60

from Stardock Forums

Purchased today 1/28/26 and credit card shows it was charged today also but in the shopping cart it shows 1 and it ask for credit card information again.  Any help appreciated.

accounts and activation help
377 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant