Remote Desktop swallows keyboard input sent via Seamless Display

from Stardock Forums

Hello,

If you have the regular Windows 11 Remote Desktop app open and have your mouse cursor in there, it seems the Multiplicity hotkeys to switch to another machine and broadcast are swallowed by the Remote Desktop and do not allow you to switch. I can reproduce it by clicking the mouse into the Remote Desktop and then pressing the hotkeys to switch to another computer. They don't move the mouse cursor to the secondaries.

There's also an issue with Remote Desktop and the broadcast key. If I am in a Remote Desktop (running Gnome in Linux) and move my mouse via Seamless mode to a secondary, I can do the custom broadcast keystroke (CTQL + Q). Broadcast works. However, then when I try to stop broadcasting from the secondary via the keystroke, it does not work. The only way I can stop broadcast is to move the mouse to the primary and click out of the remote desktop window and then press CTRL + Q.

Using version 4.07 Pro, but I've noticed this issue going back for awhile.

multiplicity
2,534 views 5 replies
Reply #1 from Stardock Forums Top

Hello,

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top


If you have the regular Windows 11 Remote Desktop app open and have your mouse cursor in there, it seems the Multiplicity hotkeys to switch to another machine and broadcast are swallowed by the Remote Desktop and do not allow you to switch. I can reproduce it by clicking the mouse into the Remote Desktop and then pressing the hotkeys to switch to another computer. They don't move the mouse cursor to the secondaries.

If you truly mean 'Seemless Display' (not just a Seamless connection), then what you are seeing follows, its not switching to a Secondary anymore, any hotkey needs to be set up to switch to a monitor, not a Secondary.  Remember, when using a Secondary monitor for Seamless display, its not a Secondary anymore, its an additional monitor.  You could create a new key to go to that monitor I suspect but it would not be to go to a Secondary.


There's also an issue with Remote Desktop and the broadcast key. If I am in a Remote Desktop (running Gnome in Linux) and move my mouse via Seamless mode to a secondary, I can do the custom broadcast keystroke (CTQL + Q). Broadcast works. However, then when I try to stop broadcasting from the secondary via the keystroke, it does not work. The only way I can stop broadcast is to move the mouse to the primary and click out of the remote desktop window and then press CTRL + Q.

To be clear, in Seamless mode, you open an RDP session on it.  If you start recording, no doubt, the RDP session does not have focus (the Secondary has the recording software).  The same is true when you want it to stop, the Secondary, not the RDP session on the Secondary, needs to have focus for the keystroke to register. 

Sean Drohan
Stardock Product Lifecycle Manager

Siege of Centauri
Reply #3 from Stardock Forums Top

Just to clarify then, since there's multiple things called Seamless...

I am moving my mouse cursor from the primary computer monitor to secondary computer monitors.

The remote desktop session in RDP is Linux and does not have any Multiplicity software installed since it doesn't exist.

Reply #4 from Stardock Forums Top

Quoting xerxes00, reply 3

Just to clarify then, since there's multiple things called Seamless...

I am moving my mouse cursor from the primary computer monitor to secondary computer monitors.

The remote desktop session in RDP is Linux and does not have any Multiplicity software installed since it doesn't exist.

Correct. However, if the RDP session on the Secondary has focus, it does not have the software that you are trying to initiate - the Secondary does, yes?  THats why the RDP session on the Secondary cant have focus when you use the key combo, the Secondary needs to have focus (click on its desktop for example) and then its recording, then click the RDP session. 

Sean Drohan
Product Lifecycle Manager

 

Reply #5 from Stardock Forums Top

Gotcha. I thought Multiplicity was capturing everything sent from the primary to another computer, regardless of software, as it was monitoring my keyboard and mouse.