Multiplicidad

puedo controlar remotamente

from Stardock Forums

hola una duda con Multiplicidad puedo controlar equipos que no estan dentro de la misma red es decir tengo mi equipo principar y en otra parte tengo otro equipo al cual se requiere dar solo soporte por un momento se puede agregar y despues quitar?. se pretende usar como software de soporte remoto?.

Hello, a question with Multiplicity, can I control computers that are not within the same network, that is, I have my main computer and elsewhere I have another computer that only needs to be supported for a moment. Can it be added and then removed? Is it intended to be used as remote support software?

Moved to Multiplicity Area

stardock software multiplicity
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Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. For Multiplicity to work in KVM mode, you will need to have Multiplicity Pro and above. And, you will need to install and running Multiplicity on both systems, primary and secondary. 

For more on how Multiplicity work, please refer here: https://support.stardock.com/space/SHC/1326874625/Multiplicity 

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Most of the year I use Multiplicity 4 Pro to access a headless computer and a non-headless laptop in the same room, but I travel (preparing today!) and still use MP4 Pro to access computers from 700 miles away!

"Multiplicity" should really be named "Multiplicity KM" to avoid confusion - a KVM version is needed when monitors on the primary computer are to be used to view the remotes. I am emphasizing what basj wrote in this regard.

"Hello, a question with Multiplicity, can I control computers that are not within the same network"

No - the computers must be on the same local area network. However, they do not have to have addresses on the same physical router. My computers have 2 LAN addresses: one is assigned by the router, the other is assigned by a virtual network "router". There are several virtual network products available: I use Zero Tier. When I am 700 miles away, the addresses assigned by routers places my computers on different, inaccessible, networks. However, the Zero Tier virtual LAN allows me to connect just as well as when I use physical router addresses. I just have to tell Multiplicty to change to the other LAN address.

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