I mistakenly purchased Start 11 V2. I want to cancel.

I want to cancel. and repurchased Start 11 V2 upgrade

September 13, 2025 11:33 AM from

My account is jejuni

I bought and used Start 11. V1

I should have purchased the Start 11. V2 upgrade version(\12,905), but I ended up buying the Start 11. V2 standard version(\32,305). I want to cancel my existing purchase Start 11. V2 and purchase the Start 11. V2 upgrade version.

email removed by Moderator. Please don't include personal info in a public forum.

stardock software

1,555 views 1 replies

Reply #1 September 13, 2025 11:41 AM from

Stardock Forums Top

Please submit a Purchase \ Refunds ticket.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Choose "Refunds" and describe your problem.
Supply all the documentation you can.
Make note of your ticket number and don't resubmit as it will kick to the back of the queue.

Welcome Guest! Please take the time to register with us.

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!