Can't launch the game after new version 1.41.9.0

from Sins2 Forums

Hello everyone ,

I'm on Epic games i played around 80 hours of this fatastic game and i don't play it since 6 months.  I update the game to launch it now and the game can't launch. The following message appears and that's all : "Internal error 0x0D : Interface not found : Steamclient021!"

I tried to verify my game, to update my graphic card and to follow common problems it doesn't work. Do you have an idea? My config : AMD 3600X, AMD 5600 XT, 16GO RAM, Windows 10

Thank you

sins of a solar empire
28,671 views 4 replies
Reply #1 from SorcererKing Forums Top

Hello! Apologies for the delay, Ill confer with the team to see if they have any insight. Could you try verifying your files as well, since we just pushed a new update?

Reply #2 from Sins2 Forums Top

Hello ! Thank you ! Just update to 1.42.6.0 and verify files. Same issue than before staying. 

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from Sins2 Forums Top

Thank you for the update, Ill pass that along and see what they suggest. May I ask if you were running any mods (Sometimes outdated mods can cause issues), and your dxdiag/system specs as well as platform

Reply #4 from Sins2 Forums Top

Hello ! I didn't run mods. Maybe a mod was on the early version because i buy it when the game launched

My dxdiag system : 

------------------

System Information

------------------

      Time of this report: 6/3/2025, 13:45:58

             Machine name: ITURRIA

               Machine Id: {EC276C4F-EA37-4D82-AB3A-6E9B3587F57F}

         Operating System: Windows 10 Famille 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

                 Language: French (Regional Setting: French)

      System Manufacturer: System manufacturer

             System Model: System Product Name

                     BIOS: BIOS Date: 12/02/20 21:50:04 Ver: 05.00011 (type: BIOS)

                Processor: AMD Ryzen 5 3600X 6-Core Processor              (12 CPUs), ~3.8GHz

                   Memory: 16384MB RAM

      Available OS Memory: 16298MB RAM

                Page File: 6934MB used, 14226MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 96 DPI (100 percent)

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

 DirectX Database Version: 1.0.8

           DxDiag Version: 10.00.19041.5794 64bit Unicode