Error 500 on "New" uploads page

from WinCustomize Forums

I've been getting this for the last 24 hours or so, as of 6:40 AM Sunday 8 October 23. MSEdge and Firefox both. Just wanted to report it to whomever cares.

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30,801 views 13 replies
Reply #1 from Stardock Forums Top

Have you tried clearing your browser's cookie and cache?

Reply #2 from WinCustomize Forums Top

Quoting DrJBHL, reply 1

Have you tried clearing your browser's cookie and cache?

Yes, and it didn't make any difference in either Firefox or Edge.

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

Hmmm. I'll notify Support, Hawkeye666.

Reply #4 from WinCustomize Forums Top

Thanks, seems like any path I try to take to /explore/all is broken. other sub pages from /explore appear to work fine.

Reply #5 from Stardock Forums Top

Quoting Hawkeye666, reply 4

Thanks, seems like any path I try to take to /explore/all is broken. other sub pages from /explore appear to work fine.

I just finished modding a sub to the gallery, so I think the problem might be on your machine. 

Reply #6 from WinCustomize Forums Top

Quoting DrJBHL, reply 5
I just finished modding a sub to the gallery, so I think the problem might be on your machine. 
I'm getting the same thing, Doc. It worked fine yesterday, Sun. Oct. 8, and now this morning I'm getting the same error message when I check out the new uploads.

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Reply #7 from Stardock Forums Top

We will look at it, give it an hour and try again, please.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #8 from WinCustomize Forums Top

Quoting DrJBHL, reply 5


Quoting Hawkeye666,
reply 4

Thanks, seems like any path I try to take to /explore/all is broken. other sub pages from /explore appear to work fine.



I just finished modding a sub to the gallery, so I think the problem might be on your machine. 

 

Multiple machines, multiple browsers, multiple users, before and after clearing all cookies and caches, so I'll have to disagree on your assumption, there.

The test is does this specific URL work or not:  https://www.wincustomize.com/explore/all

Reply #9 from Stardock Forums Top

Sean and the IT guys are looking at it, guys. It should be fixed in a short time. :thumbsup:  

It isn't your machine. A link needs to get fixed. 

 

Reply #10 from WinCustomize Forums Top

All is good for me once again. Thanks y'all for the effort!

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Reply #11 from Stardock Forums Top

Quoting Hawkeye666, reply 10

All is good for me once again. Thanks y'all for the effort!

You are most welcome and thank you for the heads up.

Thanks to you too, DrJBHL for pinging me on it.

Sean Drohan
Stardock Product Lifecycle Manager

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Reply #12 from Stardock Forums Top

Quoting sdRohan, reply 11

Thanks to you too, DrJBHL for pinging me on it.

Thanks for helping Sean, and I suspect a thanks should go to Pat, as well. :thumbsup:  

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Reply #13 from WinCustomize Forums Top

Quoting Hawkeye666, reply 10

All is good for me once again. Thanks y'all for the effort!
Same here. Everything is working normally again. Thank you guys very much.