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Fences 4.10.06 Release Feedback Thread

Fences 4.10.06 Release Feedback Thread

With the Fences 4.10.06 release, we are creating this thread so that users can report any observed issues.  

Obtaining the product

Object Desktop members can get the release from within Object Desktop Manager 

Individual purchases (as well as Object Desktop Members) can also be obtained from your account page: https://store.stardock.com/myaccount/products

For guest check-out purchase (no account), from this link: http://www.stardock.com/support/productkeyretrieval

Reporting an issue

Please include the following for anything found:

  • Exact Windows version \ build (winver.exe)

  • Detailed steps to recreate the issue seen

  • Screenshots and videos are very helpful.  Videos can be uploaded to a cloud drive service (GoogleDrive, DropBox, OneDrive, YouTube), with a shared link included in your post.  Images can be copied and pasted directly into a post.

  • If there are specific apps that the app does not work (well) with, please note what apps and their exact versions.  If any app is not common, a link to a trial version would be appreciated.

Thank you for your interest and any time you put into making Fences a better product.

Sean Drohan
Stardock Support Manager

323,404 views 152 replies
Reply #26 Top

Quoting NeverMore1949, reply 24

When I plan to uninstall and reinstall the software, how do I back up the settings of the software?
Quoting nilsen_e, reply 25

Same question, without backing up settings i won't uninstall it, doing a new setup may be somewhat annoying thing....

Or would settings stay even if uninstalled?

The layout snapshot should be un-touch by the purge. But, to be sure, you can use this guide to backup your layout snapshot: https://forums.stardock.com/486084/fences-support-faq#backupsnapshots

Thank you,

Basj,
Stardock Community Assistant

Reply #27 Top

My BIGGEST annoyance is the fact that the show labels option does not follow the never logic for portals when it does for normal fences. I much prefer portals but I hate the labels flying up everytime I go over one. 

Reply #29 Top

Quoting basj, reply 23

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

 

Hi

I try this without resolve the problem.

DBX

Reply #31 Top

After deleting this "UserLang" value in the "HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences" path in the registry, the configuration is started again.

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Reply #33 Top

Quoting uterbat5089, reply 32

After deleting this "UserLang" value in the "HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences" path in the registry, the configuration is started again.

 

Yes, that works....thanks:congrat:  

Reply #35 Top

Quoting uterbat5089, reply 31

Hi all! When you set a user language, for example English, the configuration does not start after closing.
Quoting uterbat5089, reply 32

After deleting this "UserLang" value in the "HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences" path in the registry, the configuration is started again.

Hello

Really appreciate your report on this. I have forwarded your finding to Stardock Support Team for their review. We appreciate your feedback and patience.

Thank you.

Basj,
Stardock Community Assistant

Reply #36 Top

Use the solution provided on the 32nd floor:

【After deleting this "UserLang" value in the "HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences" path in the registry, the configuration is started again.】

Use the system language, do not set the language manually.

Reply #37 Top

Thanks that fixed it for me too! Although I had to start Fences via the Start Menu, it still wouldn't come up via the right-click menu.

Reply #38 Top

NOTE:

There may be an issue with this release relating to changing the language in Fences itself. If you change it there, the Fences configuration will not open again.

Current fix, uninstall Fences (selecting the option to remove settings) and then reinstall. Do not select the language in app again.

If you are familiar with the Windows Registry, I fix can also be done from there. Delete the key "UserLang" from HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences 

Also, you can run this file (as administrator) to accomplish the above method. https://cdn.stardock.us/support/uploads/RemoveUserlang.zip

It appears that it will function correctly when setting the language via Windows

Paul Scroggins
Associate Technical Support Analyst

 

Reply #39 Top

Quoting z3razerviper, reply 27

My BIGGEST annoyance is the fact that the show labels option does not follow the never logic for portals when it does for normal fences. I much prefer portals but I hate the labels flying up everytime I go over one. 

I have logged this issue with the developers (Internal reference - FEN172)

Thank you for reporting it!

Paul Scroggins
Associate Technical Support Analyst

Reply #41 Top

Quoting billdsmith, reply 40

I'm prompted to apply the Fences 4.10.06 update daily.

Windows 11 Home OS build 22621.1344

Known issue with Object Desktop Manager. Quick note, ODM is not needed as the individual apps will notify you of an update

Reply #42 Top

Quoting TPScroggins, reply 38

NOTE:

There may be an issue with this release relating to changing the language in Fences itself. If you change it there, the Fences configuration will not open again.

Current fix, uninstall Fences (selecting the option to remove settings) and then reinstall. Do not select the language in app again.

If you are familiar with the Windows Registry, I fix can also be done from there. Delete the key "UserLang" from HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences 

Also, you can run this file (as administrator) to accomplish the above method. https://cdn.stardock.us/support/uploads/RemoveUserlang.zip

It appears that it will function correctly when setting the language via Windows

Paul Scroggins
Associate Technical Support Analyst

 

Hi!  I don't think admin rights are required to remove values ​​from an HKCU root key.

Reply #43 Top

All,

Known issues

  • For very few (2 from the beta), there is an inability to open the Fences UI after installation. We are still looking into that.  For any that do see this issue, please state as much in a post in this thread.

    Update: We believe we have found the cause of the issue.  Please install this build and report if it resolves it for you:
    https://cdn.stardock.us/support/uploads/Fences4_4.1.1.0-j110-Setup.exe

Sean Drohan
Stardock Product Lifecycle Manager

Reply #45 Top

This does not happen with 4.07 it seems that this is a problem of 4.10, hope the development team will fix it soon. It made my experience bad

Reply #46 Top

Quoting AshtonLee, reply 45

This does not happen with 4.07 it seems that this is a problem of 4.10, hope the development team will fix it soon. It made my experience bad

From the post above your last one....

Update: We believe we have found the cause of the issue.  Please install this build and report if it resolves it for you:
https://cdn.stardock.us/support/uploads/Fences4_4.1.1.0-j110-Setup.exe

 

Paul Scroggins
Associate Technical Support Analyst

Reply #47 Top

I have uninstalled and reinstalled it. Things don't work with context menu. Please check again. Or I'll take a response video

Reply #48 Top

Quoting AshtonLee, reply 47

I have uninstalled and reinstalled it. Things don't work with context menu. Please check again. Or I'll take a response video

In file explorer browse to C:\Program Files (x86)\Stardock\Fences

Right click on Fences.exe

Select Details

Send a screen shot of that display

 

Paul Scroggins
Associate Technical Support Analyst