Installation problems on Surface Pro X (Windows on ARM)

from Stardock Forums

After installing Start11 on a Win 11 PC and to make my mind up on purchasing Start11, I tried to install it in on my Surface pro X (Win on ARM) as well, using the same email address as on the PC.

The installation routine completes without an error message, but also without a message reporting a successful installation. After starting start11, I get two error messages at the same time:

  1. With the Start11 window open, Windows reports it would refuse to start the software, blaming either security or performance issues
  2. Start11 displays another window, complaining about an inactive version and suggests to uninstall start11

Thanks!

Joerg

start menu products
12,978 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Stardock product is not compatible on ARM devices.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hi there,

what a pity o hear. Any plans to compile a version that is compatible?

Thx
j

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top

I am sure Stardock is looking into it, but, so far, there is no official announcement on it yet.

Thank you,

Basj,
Stardock Community Assistant

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Reply #4 from Stardock Forums Top

Joerg, thanks for posting this, and reply from Basj. I've got an Arm processor too.

Your posts saved me from wasting time trying to figure out a workaround.

Pity it's not supported. Also a pity the installer doesn't say it's incompatible.

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