Re-Install Curtains

from Stardock Forums

I had Curtains uninstalled and ran the CurtainsPurge.bat and rebooted. Still I can't reinstall Curtains.

It hangs at the same step every time: ...\Stardock.ApplicationServices.dll

What can I do to reinstall Curtains? 

curtains
9,502 views 8 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows 10 or 11?
  2. Windows version numbers, you can use Windows Winver.exe to get full version numbers.
  3. Your system CPU, Intel, AMD or ARM?

Thanks
Basj,
Stardock Community Assistant.

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

When you reinstall Curtains. Do you re-download the installer again via your Product page? : https://store.stardock.com/myaccount/products

Thank you,

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Hello,

I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,

Stardock Community Assistant

Reply #6 from Stardock Forums Top


I had Curtains uninstalled and ran the CurtainsPurge.bat and rebooted. Still I can't reinstall Curtains.

It hangs at the same step every time: ...\Stardock.ApplicationServices.dll

What can I do to reinstall Curtains? 

As a temporary measure, and an attempt that could solve it for your normal Windows account, try creating a new Windows Admin account and installing:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

If it works under it, you can go back to your other and it should be installed under it as well.

Sean Drohan
Stardock Support Manager

Reply #7 from Stardock Forums Top

That did not work, but led to the right idea: the same thing happened with the new admin-account. But a message came, that some files were stopped by Windows Defender. That message did not pop up in my regular account. I deactivated Defender shortly and could install Curtains that way. 

Reply #8 from Stardock Forums Top

Quoting andreasgiesen, reply 7

That did not work, but led to the right idea: the same thing happened with the new admin-account. But a message came, that some files were stopped by Windows Defender. That message did not pop up in my regular account. I deactivated Defender shortly and could install Curtains that way. 

Excellent.

Sean Drohan
Stardock Support Manager