Curtains Wont Start

Just installed the latest version, when trying to open it, the screen briefly flashes, then crashes! Any thoughts on what is causing this?

Thanks

11,744 views 14 replies
Reply #1 Top

Hello,

Would you do this PURGE: https://forums.stardock.com/500728/curtains-support-fargeq#CurtainsPu

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , test and report back here , please. 

 

AzDude
Stardock Community Assistant

Reply #3 Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows 10 version, please use Windows Winver.exe for full Windows version numbers.
  2. Curtains version installed.

Thanks
Basj,
Stardock Community Assistant.

Reply #4 Top

Windows 10 Version 21H1 (OS Build 19043.1237). As for curtains, it is the latest version of your site, no version on the file name, properties details says 9.5.3.0

 

Reply #5 Top

Quoting torrigal, reply 4

Windows 10 Version 21H1 (OS Build 19043.1237). As for curtains, it is the latest version of your site, no version on the file name, properties details says 9.5.3.0

 

Open the curtains apps click on about ( see image below ) for version #

Reply #6 Top

Unfortunately, I cant get that far!, the opening screen briefly flashes then the program crashes!

Reply #7 Top

Hello,

Would you do this PURGE: https://forums.stardock.com/500728/curtains-support-fargeq#CurtainsPu

Reboot and ReInstall the latest version from your account here https://store.stardock.com/myaccount/products/

Reboot , test and report back here please , Thanks .

 

AzDude
Stardock Community Assistant

Reply #8 Top

That link is a youtube video of

"The Deepest Healing Sleep | Full Body Healing, Listen All Night Sleeping | Music For Deep Sleep"  !!!!!

Reply #9 Top

Oppss  sorry , fixed the link  , try it again Purge one more time 

make sure to reboot both times .

Reply #11 Top

Hello,

Need to know few things more.

  1. Your system CPU type, Intel, AMD or ARM (Snapdragon) etc.
  2. Antivirus or security software installed.

Thank you,

Basj,
Stardock Community Assistant

Reply #14 Top

Solved the problem, while the program gives different install options, it would appear (at least in my case) that anything other than the "C" drive causes the program not to run! Installed on C drive and running no problem.

Thanks for all your efforts, you can add this one as a list of things to try?

regards