Soundpackager not working

Hello,

Sorry to hear you are having issues.

More info please ..

Windows version ( full numbered version ) use winver.exe for that info

Soundpackager version

Is all sound packs you try or just one - if so post link to it .

AzDude
Stardock Community Assistant

Hi there!

Ok so, Windows version: 20H2 (OS Build 19042.844)
Soundpackager version 10.0

None of the packs work.
Windows just refuses to apply anything that's not the defaults.

Hello,
Sorry to hear you are having issues. Just as a test, Using the Default "Aquarium" Sound pack. apply it. And turn on Apply enhanced sounds in your "Options". If it was off before you need to turn it on and reapply Aquarium Sound pack. Test and see Max, Min button sound work on Windows Explorer. Try that first and report back.

Thanks
Basj,
Stardock Community Assistant.

Ok so, I just noticed something strange.
SOME sounds work.

I have the "Fluent" one active right now, and just connected my phone via USB and I heard the theme's "device connected" sound.

But, I changed the windows startup and mail notification sounds. Don't hear those two...
Now, I then did what you suggested, and:

Yes, both buttons work in Windows Explorer, with the Aquarium theme.
So SOME part of it is working...

Hello,

Sorry to hear you are having issues.

Not all sound packs have the same sounds included so some sounds maybe missing

that other have .

You can open the app for that sound pack and scroll through its sounds to see what

is there , and you could then edit the sound pack also to add new sounds or delete

a sound or replace a sound with another sound effect you might like better .

See if that works for you .

AzDude
Stardock Community Assistant

Hello!

Ok no, that's not it.

The problem is, I want to use a package, ANY PACKAGE really, and then only change two sounds: New Mail notification, and startup.

But those two are not working.

This is true for any package I activate.

I've tested it changing the two sounds myself, AND leaving it as default (for the chosen package anyway).

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

What mail application do you use?

Outlook!

Anyone else on this?

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Thank you! Will watch this.

Um... It's been a while. No updates?

No, no update yet.

Thank you,

Basj,
Stardock Community Assistant

I am having same issue as well. I have purchased, tried to run as admin with no luck. I want to download and apply the MacOS soundpack, clicked download, button says "Installing", after that button text turned to "Apply sound pack" Clicked it and there is no change. Rebooted, deleted all the packs, reinstalled several times and now I have a software licence that doesn't work.

I have checked that the soundpacks are downloading but whenever I double-click a *.soundpackager file, nothing happens.  Downloaded soundpacks appear on file explorer but not in soundpackager local sounds. 

Hello,
Sorry to hear you are having issues. Need more information on your system. Please list down.

1. Your Windows full version numbers.
2. Is all the theme not working or some is working like the OP above mentioned?
3. Have you installed the program in different directory than its default directory? If you did please uninstall and reinstall into its default directory. And report back.

Thanks
Basj,
Stardock Community Assistant.

Hell again,

1. Windows 10 20H2 (OS Build 19042.685)

2. None of the themes working. I tried plenty of themes online and doubleclicked on the soundpackage files with no luck.

3. Nope, I always leave program installation as it is.

Thanks for the information. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Hello,

Sorry to hear you are having trouble.

If you search:

Do you see the other installed sound packages?

Sean Drohan
Stardock Support Manager

Unfortunately no:

If you have Windows Controlled Folder Access on, turn it off and try to DL and apply again:

https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

Sean Drohan
Stardock Support Manager

It is off and I don't use windows virus protection. I am using Kaspersky. But I tried to disable protection and then tried to download again and still no luck. BTW, It's never worked, not in trial mode not in purchased mode after several re-installs and reboots still doesn't work at all 

Wait!
I downloaded some soundpackages from online tab in Soundpackager. Right clicked the downloaded package and clicked OPEN SOUNDPACK FOLDER. There are folders and all the folders are empty except a soundpackage.ini file but it contains just a couple lines:

[SoundPackage]

PackageSize=4336118

There are no soundfiles or references in the ini file. Just states the package size. Is this normal?

As a test, uninstall it, reboot and try again.

Sean Drohan
Stardock Support Manager

Do you have something installed that handles zip files other than the default OS compressed files handler?  In other words what happens when you double click on zip files?