No download link on some orders

Hello,

Sorry to hear you are having issues. Please submit a support ticket,  via link below.    http://esupport.stardock.com/index.php?/Tickets/Submit

You no not need to login. Support will help you from there.

Thanks

Basj

Stardock Community Assistant. 

Thanks Basj, but no dice, i just got the template and:

If you do not find your issue answered in the forums, PLEASE create your own new thread with as much information as possible: -Windows version/hardware specs -Has the app ever worked -If you are getting an error, what is that error -Exact steps to reproduce the issue, perhaps with screenshots/video to help illustrate your issue

We thank you for your patience and patronage.

Kind regards,

Stardock

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Hello,

Just need to know, on that page, have you tried other Departments? Such as "Account Issues - SDAcct-Sales"?

Thank you,

Basj,
Stardock Community Assistant

Hello,

For any Stardock created games you have purchased, they would be located on your account page here:

https://store.stardock.com/myaccount/products

For any other games produced by other companies (East India Company for example), and due to Impulse now being owned and operated by Gamestop, you will need to contact [email protected] for access to them.

This link may also be helpful in obtaining serial keys for your purchased games from Impulse: https://www.reddit.com/r/GameSpot/comments/4p1lno/get_a_catalog_refund_or_redeemable_keys_for/

Sean Drohan
Stardock Support Manager

i create a new ticket, lets see what happens...