Crash Dump at startup

I tried contacting support but they sent me here guess they can't read dump errors, so can someone tell my why my game keeps crashing, and i already tried dev mode, fullscreen optimization off and windowed mode as well as a fresh install

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(3784.414): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
eax=00000000 ebx=3cf81ca8 ecx=00000000 edx=02efd3d0 esi=3cf81c58 edi=3cf81c68
eip=775f23fc esp=02efca90 ebp=02efca9c iopl=0         nv up ei pl nz ac pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00200216
ntdll!NtGetContextThread+0xc:
775f23fc c20800          ret     8
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 2686

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on J33R0X2-PC

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 108931

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 160

    Key  : Analysis.System
    Value: CreateObject

    Key  : Timeline.Process.Start.DeltaSec
    Value: 15

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1

    Key  : WER.Process.Version
    Value: 1.9.5.0


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

CONTEXT:  (.ecxr)
eax=00000000 ebx=00000000 ecx=00000000 edx=02efd3d0 esi=2e4115f0 edi=00000099
eip=003a1ea4 esp=02eff40c ebp=04eb1c20 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00210246
Sins_of_a_Solar_Empire_Rebellion+0x1c1ea4:
003a1ea4 8b13            mov     edx,dword ptr [ebx]  ds:002b:00000000=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 003a1ea4 (Sins_of_a_Solar_Empire_Rebellion+0x001c1ea4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

PROCESS_NAME:  Sins of a Solar Empire Rebellion.exe

READ_ADDRESS:  00000000 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
02eff41c 003a242d     04eb1c20 00000000 04eb201c Sins_of_a_Solar_Empire_Rebellion+0x1c1ea4
02eff43c 002a2584     04eb1c20 00000e34 2b36f954 Sins_of_a_Solar_Empire_Rebellion+0x1c242d
02eff44c 002a0c6a     04eb1c20 76608280 00a5a178 Sins_of_a_Solar_Empire_Rebellion+0xc2584
02eff450 04eb1c20     76608280 00a5a178 02effac0 Sins_of_a_Solar_Empire_Rebellion+0xc0c6a
02eff454 7660827f     00a5a178 02effac0 76607040 0x4eb1c20
02eff458 00a5a178     02effac0 76607040 00000e8a user32!GetMessageW+0x6f
02eff45c 02effac0     76607040 00000e8a 04eb1c20 Sins_of_a_Solar_Empire_Rebellion+0x87a178
02eff460 7660703f     00000e8a 04eb1c20 00000e8a 0x2effac0
02effac0 001f1143     005c99a0 001e66a5 00a5a178 user32!GetNonChildAncestor+0x62
02effac8 001e66a5     00a5a178 05ee633e 005c99a0 Sins_of_a_Solar_Empire_Rebellion+0x11143
02effad8 0020b2e6     01e8a6a0 001e64fd 005c99a0 Sins_of_a_Solar_Empire_Rebellion+0x66a5
02effae0 001e64fd     005c99a0 76607040 005c99a0 Sins_of_a_Solar_Empire_Rebellion+0x2b2e6
02effaf0 001e679d     001e0000 000d12d0 02effb94 Sins_of_a_Solar_Empire_Rebellion+0x64fd
02effb20 001e1d24     00000000 028e1b90 02c41000 Sins_of_a_Solar_Empire_Rebellion+0x679d
02effb94 004736dc     001e0000 00000000 02f4331c Sins_of_a_Solar_Empire_Rebellion+0x1d24
02effbe0 7586f989     02c41000 7586f970 02effc4c Sins_of_a_Solar_Empire_Rebellion+0x2936dc
02effbf0 775e74a4     02c41000 c757d4b8 00000000 kernel32!BaseThreadInitThunk+0x19
02effc4c 775e7474     ffffffff 7760733f 00000000 ntdll!__RtlUserThreadStart+0x2f
02effc5c 00000000     00473760 02c41000 00000000 ntdll!_RtlUserThreadStart+0x1b


SYMBOL_NAME:  Sins_of_a_Solar_Empire_Rebellion+1c1ea4

MODULE_NAME: Sins_of_a_Solar_Empire_Rebellion

IMAGE_NAME:  Sins of a Solar Empire Rebellion.exe

STACK_COMMAND:  ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_c0000005_Sins_of_a_Solar_Empire_Rebellion.exe!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

IMAGE_VERSION:  1.9.5.0

FAILURE_ID_HASH:  {06ef802e-5366-2937-d266-0ea8e4a6c376}

Followup:     MachineOwner
27,908 views 3 replies
Reply #1 Top

Same thing going on with me, reinstalled on new Computer after not having played since last year. I have Win 10 and followed steps to allows Sins through Windows Defender, and can get the game to launch in windowed mode however if I attempt to maximize the window or "Alt-Enter" to fullscreen the game crashes. I would add my crash report however I lack the means to open the report, as it crashes Notepad when I attempt to open it.

Reply #2 Top

I'm no expert since I haven't played Sins in many years. But I've seen other people having crash problems helped with the suggestion that they try turning OFF Windows 10 Full Screen Optimization.  Instructions in this post: https://steamcommunity.com/app/204880/discussions/0/2440336345847639734/