arno1971 arno1971

No skin discount?

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No skin discount?

from Stardock Forums

Hi, I was just wondering, in the not too distant past, as an OD subscriber, you got a 20% discount when buying a windowblinds skin.

The last year(?) this no longer seems to be the case. Besides, the skins became really expensive. For example, for a USD 6,95 skin I now have to pay € 8,95

Is that true, of am I missing something?

Thanks,

Arnoud

138,753 views 41 replies
Reply #26 from WinCustomize Forums Top

Al, if I'm not mistaken, you get the discount when purchasing SD software too. I could be wrong. I have had most of the software since 2004, so.....

Reply #27 from WinCustomize Forums Top

Quoting ALMonty, reply 18

Unlike you it won't let me download it and it's not in my StarDock account but is in my StarDock payment history.

 

Hey ALMonty, PM me with your email address and I will send it to you.

 

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #28 from WinCustomize Forums Top

Quoting LightStar, reply 27

If you log into your Stardock store account ALMonty, it isn't there to download?
I took the liberty to send it to him in a private message, but seems like he hasn't noticed.

Reply #29 from WinCustomize Forums Top

Quoting JanOscar, reply 28


Quoting LightStar,
reply 27

If you log into your Stardock store account ALMonty, it isn't there to download?

I took the liberty to send it to him in a private message, but seems like he hasn't noticed.

 

Thanks for helping him out Jan. :-)

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Reply #30 from WinCustomize Forums Top

Thank guys I got it. It took some time for it to show up in my StarDock account.

And I'm not getting PM alerts #:(  

Reply #31 from WinCustomize Forums Top

I'm still not getting subscription alerts.

Reply #32 from WinCustomize Forums Top

Quoting RedneckDude, reply 31

I'm still not getting subscription alerts.
Me neither. Hasn't for a long time and no subscription alerts either. Have to activly look them up. It has been addressed, by you in fact, here : Subscriptions

That thread just died, so...

Reply #33 from WinCustomize Forums Top

Quoting RedneckDude, reply 31

I'm still not getting subscription alerts.

 I am but it's about an hour before I'm notified. 

Reply #34 from WinCustomize Forums Top

The discount on Master skins applies to people who have an active WinCustomize membership. 

Reply #35 from WinCustomize Forums Top

Quoting Island, reply 34

The discount on Master skins applies to people who have an active WinCustomize membership.
Does that mean I owe you lots of $$ for years of discount without a paid Wincustomize membership or simply that I'm there and logged in makes me eligible for discounts on master skins? In that case, you give no resaonable explanation for why the discount disappeared at the same time local taxes (25% where I live, autumn last year) were added and payments were done through Fastspring.

I'm not complaining about the way you conuct your business, prices, discounts, etc.. I just want the discount properly explaind and your answer is not it, or I'm too stupid to understand the obvious.

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Reply #36 from Stardock Forums Top

Quoting JanOscar, reply 17

I have gone through my purchases and the last time a got a discount was back in September 2019. Didn't buy anything until November and the the local VAT (+25% for me ) was added and the discount removed. I haven't been a WC subscriber for many, many years so that can't be the reason. "Current customer" has been the reason given to me for the discount. I have been an OD subscriber for ages though, but for only a short period of time.

 

Exactly the same here.

Reply #37 from Stardock Forums Top

WinCustomize Subscribers receive a 20% discount off of Master Skins.  If you were not a WC Subscriber and had received the discount in the past, it was likely due to a bug in our system which allowed the discount.

And, in regards to the price changes, we were notified by our accountants that we needed to collect VAT and/or Sales tax for other countries where applicable.  Due to the increase accounting and management this would have required, we partnered with FastSpring to be our official store/sales rep.   Their system was already set up to handle VAT and Currency conversion.  Due to the currency conversion and vat taxes being included in the price is why you are seeing a change in the pricing of Master Skins.  It was just over a half a year ago when WinCustomize switched over sales going through FastSpring.

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Reply #38 from WinCustomize Forums Top

Thank you for the correct answer I've been looking for, T-Man! Got yourself a new WC subscriber, then. ;-)

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Reply #39 from Stardock Forums Top

Quoting T-Man, reply 37

WinCustomize Subscribers receive a 20% discount off of Master Skins.  If you were not a WC Subscriber and had received the discount in the past, it was likely due to a bug in our system which allowed the discount.

And, in regards to the price changes, we were notified by our accountants that we needed to collect VAT and/or Sales tax for other countries where applicable.  Due to the increase accounting and management this would have required, we partnered with FastSpring to be our official store/sales rep.   Their system was already set up to handle VAT and Currency conversion.  Due to the currency conversion and vat taxes being included in the price is why you are seeing a change in the pricing of Master Skins.  It was just over a half a year ago when WinCustomize switched over sales going through FastSpring.

 

I always thought (and was handled as such) that the WC subscription was part of an OD subscription.

But so now I understand it's not (or not anymore?)

Thanks for clarifying T-Man, although the result is a bit disappointing.

Reply #40 from Stardock Forums Top

But then... why does it still say I am a subscriber? (see image file attached)

Reply #41 from Stardock Forums Top

Well, I also just became a WC subscriber , just to be sure.

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