Fences crashes when background is a Slideshow on Windows 10

from Stardock Forums

I just was upgraded from Windows 7 to Windows 10.   Fences works fine as long as my background is set to a single picture, however when I choose to display a Slideshow it crashes with "Fences has detected that Explorer was not closed properly. As a precaution, Fences has been temporarily disabled.  To re-enable Fences, right click your desktop and choose Enable Fences".  

I'm running a dual-monitor setup with the primary monitor on Display Port and the 2nd monitor on VGA.  I noticed that when you select Slideshow, Windows chooses a different image for each monitor.  Maybe that freaks Fences out?  I'm running Fences 3.0.9.11

 

fences
31,438 views 9 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.


I just was upgraded from Windows 7 to Windows 10.   Fences works fine as long as my background is set to a single picture, however when I choose to display a Slideshow it crashes with "Fences has detected that Explorer was not closed properly. As a precaution, Fences has been temporarily disabled.  To re-enable Fences, right click your desktop and choose Enable Fences".  

I'm running a dual-monitor setup with the primary monitor on Display Port and the 2nd monitor on VGA.  I noticed that when you select Slideshow, Windows chooses a different image for each monitor.  Maybe that freaks Fences out?  I'm running Fences 3.0.9.11 

Is this in a corp environment - perhaps with Websense / Forcepoint installed?

Sean Drohan
Stardock Support Manager

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Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Quoting brians2, reply 2

Yes indeed, Forcepoint Endpoint is enabled.

That is the problem and well documented in other posts here over a few years now.  We dont know exactly why Forcepoint prohibits the reliable use of Fences.

Sean Drohan
Stardock Support Manager

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Reply #4 from Stardock Forums Top

Thanks.  Well it seems to be working well as long as I have a static desktop background, so far.

Reply #5 from Stardock Forums Top

Quoting brians2, reply 4

Thanks.  Well it seems to be working well as long as I have a static desktop background, so far.

That is interesting, however, and makes me wonder about the others - that they may have had the same setup, not just ForcePoing but slideshow as well (something they surely would have not even thought to mention).  I find it unlikely but the problem is seen so rarely, perhaps.

Thank you for the feedback.

Sean Drohan
Stardock Support Manager

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Reply #6 from Stardock Forums Top

No problem!  Yeah that's why I thought it may have been the background slideshow.  I also had Forcepoint and a desktop background slideshow on Windows 7 and there were no problems. 

But on Windows 7 when you set it for a slideshow with dual monitors both of them will display the same picture at the same time.   However on Windows 10 when you do slideshow my left monitor shows a different background picture than my right monitor.  So at the time I thought that may have had something to do with it.

Reply #7 from Stardock Forums Top

I have been encountering this problem as well. I just installed Fences on a new system (Corp install), got my fences setup. This system is running Win10 1809. We do use Forcepoint One Endpoint. But, I only have an issue with Fences if I enable Slideshow, or if I install Deskscape. The reactions I get are between Explorer crashing and restarting instantly to waiting a few seconds, then crashing, resulting in Fences disabling itself. But as long as I have a static background picture, Fences works fine.

Reply #8 from Stardock Forums Top

I have the same issue on a home pc.  Using slideshow crashes fences on startup. Static image has no problems. Updated video driver didn't help. Think this is a Win 10 update issue. Wish they would fix. Thanks

Reply #9 from Stardock Forums Top

Quoting tenisin919, reply 8

I have the same issue on a home pc.  Using slideshow crashes fences on startup. Static image has no problems. Updated video driver didn't help. Think this is a Win 10 update issue. Wish they would fix. Thanks

Hello,
Sorry to hear you are having issues. Please refer to this thread : https://forums.stardock.com/494392/get;3780664


Basj,
Stardock Community Assistant.