staxofjoy

Fences has detected that Explorer was not closed Properly Error Message

Fences has detected that Explorer was not closed Properly Error Message

I have just started to get the following error message - "Fences has detected that Explorer was not closed properly. As a precaution, Fences has been temporarily disabled.  To re-enable Fences, right click your desktop and choose Enable Fences"  I tried restarting my PC and even uninstalling and re-installing Fences but I continue to get this error message and the application will not start.

97,370 views 36 replies
Reply #26 Top

i just had this start to day and the crashing is a pain so what is this slideshow to image option that i could try

 

Reply #27 Top

I know the feeling:)))

You can try, but I don't if it is working for you....

My setup is in danish, but find personalization and background  - change from slideshow to image/picture.

I really don't why or how it could help, but it worked right away.

I have had Fences for 8 years and never had this problem before. 

 

 

 

Reply #28 Top

thanks for that. sham it is already picture for me 

i even did the protection switch off

it silly that what worked for a long time just crashs i hope they bring a update to fix the problem

i know am on a domain but again nothng change as i run and controll it lol

 

 

Reply #29 Top

Quoting carlbrunning, reply 28

thanks for that. sham it is already picture for me 

i even did the protection switch off

it silly that what worked for a long time just crashs i hope they bring a update to fix the problem

i know am on a domain but again nothng change as i run and controll it lol
 

This thread will likely shed some more light on what is causing your issue...

https://forums.stardock.com/502301

Sean Drohan
Stardock Support Manager

Reply #30 Top

i looked and try still does not work 

it a shame what was a good product is dead

i would have thought a new update would be out by now to fix this problem

Reply #32 Top

Quoting kof1973, reply 31

Fences has detected that Explorer was not closed Properly Error Message
Fences was working properly for me.

Then i got that message after updating fences this morning and restarting my laptop.

Please see this updated post:

https://forums.stardock.com/505007/get;3806834

Do let us know if that works for you.

Sean Drohan
Stardock Support Manager

Reply #33 Top

Hi there, I just experienced this issue (right after installing Visual C++ into VS 2019 and rebooting - may be coincidence) and I noticed that Fences 3 was loading my first two Fences and then crashing with the aforementioned error.

I was able to resolve the problem by removing all Groups with ID > 1 (since the first two groups were loading ok) from HKEY_CURRENT_USER\Software\Stardock\Fences\Groups. After this, I was able to launch Fences and recreate the missing Folder Portals.

Reply #35 Top

Quoting tmonfries, reply 33

Hi there, I just experienced this issue (right after installing Visual C++ into VS 2019 and rebooting - may be coincidence) and I noticed that Fences 3 was loading my first two Fences and then crashing with the aforementioned error.

I was able to resolve the problem by removing all Groups with ID > 1 (since the first two groups were loading ok) from HKEY_CURRENT_USER\Software\Stardock\Fences\Groups. After this, I was able to launch Fences and recreate the missing Folder Portals.

Can you elaborate more on this?

What were the Group IDs that you removed - were they all folder portals?  If they were, and you recreated them, did you see any errors after?

Sean Drohan
Stardock Support Manager

Reply #36 Top

For anyone still seeing this, we REALLY need someone to use this to help us resolve it. Please review the following and direct all posts here:

https://forums.stardock.com/507474/error-fences-has-detected-that-explorer-was-not-closed-properly

Thanks for your help and patience.

Sean Drohan
Stardock Support Manager