Fences Trying to Connect to Dropbox

Hello,

Would you Please do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

reboot ...test and report back if that works for you .

Thank You.

AzDude
Stardock Community Assistant

Fences has (had?) a version check that leverages dropbox.

Support should be able to provide a registry key to disable it.

Hi I tried the purge, reboot and reinstall and that didn't work. I still keep getting the message.

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

We are also seeing Fences attempt to hit dl.dropbox.com on 3.0.9.11 as of 10/14/2019.  

Hello,

Sorry to hear you are having trouble.

In the registry, try setting:

Computer\HKEY_CURRENT_USER\Software\Stardock\Fences

CrashReportingEnabled = 0

Sean Drohan
Stardock Support Manager

Hello Sean - we are having this same problem with all of our Fences installs. Are you saying to add a new registry key in

Computer\HKEY_CURRENT_USER\Software\Stardock\Fences ?  Can't find 'CrashReportingEnabled' anywhere in a search.

Thanks!!

Hello,

Sorry to hear you are having trouble.

If it's missing, you can use this to create it:

https://cdn.stardock.us/support/uploads/FencesCrashOffNew.zip

Sean Drohan
Stardock Support Manager

Hello Sean,

I have exactly the same problem with my install of Fences. I'm using the latest 3.0.9.11 version, and it keeps connecting to dl.dropbox.com every 30 minutes. I have tried purge and clean reinstall with no success. I have tried setting CrashReportingEnabled value to 0 in Computer\HKEY_CURRENT_USER\Software\Stardock\Fences, but Fences deletes this value from registry and keeps connecting to dl.dropbox.com.

Please help, thanks in advance!

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Did you reboot after the registry change and was it the same (0) after the reboot?

Sean Drohan
Stardock Support Manager

I've retested the whole scenario again. I set the CrashReportingEnabled registry key to 0, then reboot. After the reboot the key is still present in the registry. In several minutes after the reboot I see the first connection attempt from Fences to dl.dropbox.com and at the same time the registry entry disappears. Afterwards without the registry entry, Fences keep connecting to dl.dropbox.com every 30 minutes.

I am experiencing the same issue with the dropbox and every 30 minutes.  However, I have a slightly different twist.  I did the registry entry using a 32-bit Dword.  It worked for roughly a day and was somehow removed.  I then did the same registry entry using a 64-bit Dword.  The problem disappeared for almost a day.  When it reappeared I would get duplicate error messages, but the registry entry was still present, it hadn't been removed.  The error message is now random at this time.  It could occur in 30 minutes or 3 hours.  It still appears but the frequency as slowed.

I have created an edited Fences reg key that will update/create a few values in it.

As always, it is wise to back up your full registry prior to any manual work done on it:

https://support.microsoft.com/en-us/help/322756/how-to-back-up-and-restore-the-registry-in-windows

Unzip the following (desktop is fine), double click it, accept the prompts.

https://cdn.stardock.us/support/uploads/FencesStopDropBox2.zip

Let me know how this works for you please.

Sean Drohan
Stardock Support Manager

I had the same issue..
I tried "FencesCrashOffNew", and that didn't work.
Then tried "FencesStopDropBox2", and so far it's been 6 hours, and it looks like the issue is gone.

Thank you, sdRohan

This one worked for me as well. Thanks for the help, and let's hope the underlying issue would be fixed out of box in a future update.

This https://cdn.stardock.us/support/uploads/FencesStopDropBox2.zip file appears to have also correct the issue with the office computer as well.  On my second day with no Non-Compliant company generated error messages.  Will continue to monitor and update if they return.