Keeps asking me for my product key and i put it in and it says it activated but

DeskScapes 10

Keeps asking me for my product key and i put it in and it says it activated but then it just keeps asking for it.

 

 

17,361 views 5 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 Top

Hello,

Sorry to hear you are having trouble.

Keeps asking me for my product key and i put it in and it says it activated but then it just keeps asking for it.

Press the Windows key and "R" at the same time. A "Run" dialog box will pop up, please paste the path below into the "Open" field and press OK.

%ProgramData%\Stardock\

In the folder that pops up, you should see a folder named DeskScapes. Please delete this folder and all of its contents.

After you have deleted that folder, please attempt to activate once again and it should succeed without any errors.

----------------
Sean Drohan
Stardock Customer Service Manager

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Reply #4 Top

Quoting supermankyl, reply 3

That worked - thank you!

:blush:

You are most welcome.

Sean Drohan
Stardock Support Manager

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Reply #5 Top

This version is great! I love how I can browse so much easier!:D  :D