Unable to install DeskScapes 8

Hello, yesterday I bought and downloaded Object Desktop. When I try to install DeskScapes from Object Desktop Manager I get the error code 129. I tried downloading and installing DeskScapes without using Object Desktop Manager, which resulted in an error message stating DeskScapes can't be installed because Drive E: does not exist (why would the installation file even be searching for drive E:???).

My Notebook runs with Windows 10 Professional, Intel(R) i7 4500U, 8GB RAM, Intel HD Graphics 4400.
Is there a chance I can install DeskScapes?
10,554 views 6 replies
Reply #1 Top

Hello,

Would you Please do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version https://store.stardock.com/myaccount/products/

Reboot and report back if that worked for you.

2nd option Link https://forums.stardock.com/484254/getting-your-products-and-keys

 

 

AzDude
Stardock Community Assistant

Reply #2 Top

Hello,

thank you for answering. I tried the second option you mentioned already 2 days ago when I wasn't able to install DeskScapes from Object Desktop Manager.

I did the purge, which resulted in "not found" error messages. I guess the reason is that DeskScapes can't be installed.

I add a screenshot, which maybe helps. Is there a proof DeskScapes runs with Win10 PRO?

Reply #3 Top

Hello,

Sorry to hear you are having issues.

Try shutting down virus program or any other such program

before installing and see if that helps.

Also is your subscription to Object Desktop current doesn't need to be renewed ?

 


AzDude
Stardock Community Assistant

Reply #4 Top

Hello,

I always shut down my virus program before installing any kind of program and yes, my subscription is up to date - I bought Object Desktop just 2 days ago. 

Reply #5 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant