Cannot activate Fences 3

Activation server not available?

from Stardock Forums

Hello,

i tried to activate Fences 3 both online and offline and it seems there's some problem with activation server.

Can anyone check?

Thanks.

18,933 views 19 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Elemental: Reforged
Reply #3 from Stardock Forums Top

Same here. Online and offline method not working.

I had issue with fences 2 on windows 10. I have been guided to update to fences 3. U purchase new licence 7usd and now I can't use it :/

windows 10

Reply #5 from Stardock Forums Top

Looks like it affect more Stardock products too. I activated a licence 10 mins ago on a another machine. Now i cant activate anything.

Reply #6 from Stardock Forums Top

I was informed that the server is currently down. And the NetDev Team is currently working on restoring it. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #12 from Stardock Forums Top

Don't know if the issues are related, but in my case when i try to activate Fences on a new machine, it says "Email address is not valid for the product key".  

 

I have checked my Stardock profile to make sure the e-mail address is the same... 

Reply #13 from Stardock Forums Top

Quoting Nurinhasanli, reply 12

Don't know if the issues are related, but in my case when i try to activate Fences on a new machine, it says "Email address is not valid for the product key".  

 

I have checked my Stardock profile to make sure the e-mail address is the same... 

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #14 from Stardock Forums Top

Quoting Nurinhasanli, reply 12

Don't know if the issues are related, but in my case when i try to activate Fences on a new machine, it says "Email address is not valid for the product key".  

 

I have checked my Stardock profile to make sure the e-mail address is the same... 

Please place a ticket here:

https://esupport.stardock.com/index.php?/Tickets/Submit

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #15 from Stardock Forums Top

Quoting Nurinhasanli, reply 12

Don't know if the issues are related, but in my case when i try to activate Fences on a new machine, it says "Email address is not valid for the product key".  

I have checked my Stardock profile to make sure the e-mail address is the same... 
I am having the same exact issue on one of my computers.

I even emailed sales and support with my order information and had not received any answer yet. The product retrieval page doesn't seem to work either.

Reply #16 from Stardock Forums Top

HermesDiaktoros4387,

Because you activated with 

  m******.g******.**@hotmail.com

not the gmail variant.........

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #18 from Stardock Forums Top

Quoting HermesDiaktoros4387, reply 17

Can that be changed?

I have merged the accounts.

----------------
Sean Drohan
Stardock Customer Service Manager

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