Purchasse Premium WB

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

AzDude, thanks for the help I will key an eye on this thread  

Hello,

Sorry to hear you are having issues.

We will need more info to help you .

1st , try a different browser or two incase one browser is blocking you /

2 nd. What version of Windows are you running 

3 is your Stardock Account up to date 

4 What apps do you want to buy ? you will need the right version for your version of Windows .

Report back here with this info then we can proceed with help, Thanks .

AzDude
Stardock Community Assistant

1st - google chrome no difference

2nd - windows 10 home

3rd - yes

4th - windowblinds mostly

Scott

So what browser do you use ?

What version of windows 10 home try ( type in winver in run )

Is you problem buying the WindowBlinds App or buying Master WindowBlinds Skins from the Masters ?

Browser - Microsoft Edge and Google Chrome

Version of windows 10, 1809

it happens at the time of purchase right at the end

That's what i need to know purchase what the WB app

or a master skin ( just one having a problem or several )

Master skins and it isn't just one WB but every master skin

Are you getting an error? Please be more specific on what is happening.

I am not getting a error but what happens at the end of my purchase when you would purchase the WB a box shows up on the screen saying "processing" it stays there until it times out and you can try it again, sure hope this fixes the problem

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

will do

I'm not saying that it's the solution, but are you by any chance using a pop-up blocker or an ad-blocker? That might be what's preventing a purchase from some web stores.

Try opening Chrome in an incognito window:

And trying to purchase under it.

----------------
Sean Drohan
Stardock Customer Service Manager

Also, are you logged on?

And, another thing to try, click on the "Is this a corporate or business order?" option and verify your address (or enter it if you are not logged on ).