Deskscapes 8
No key
I upgraded to deskscapes 8 and got no key and also couldn't log in just using the account. Can someone correct this issue
No key
I upgraded to deskscapes 8 and got no key and also couldn't log in just using the account. Can someone correct this issue
Hello,
Sorry to hear you are having issues.
Try this link https://forums.stardock.com/484254/getting-your-products-and-keys
AzDude
Stardock Community Assistant
Yea I already did that I haven't seen anything about deskscape 8 anywhere except in my order history its non existent everywhere else in my account
Hello,
Can you give this link a try https://www.stardock.com/support/product-key-retrieval
and report back here .
AzDude
Stardock Community Assistant
I did 3 times periodically throughout the night still not in there
Hello,
I have forwarded your report to the Stardock support team for their review .
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDude
Stardock Community Assistant
Hello,
One more thing did you buy the upgrade to version 8 or just try to
install it .
If you didn't buy the upgrade click on this link scroll to the bottom
for a discount upgrade price https://www.stardock.com/products/deskscapes/download
AzDude
Stardock Community Assistant
I bought the upgrade for 8 uninstalled the old version from my computer and installed 8. From there I had the key issue
Hello,
Sorry to hear you are having issues.
are there different emails between your Stardock account and the email you
use to order the upgrade ?
If so must be merged https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts
AzDude
Stardock Community Assistant
Hello,
Sorry to hear you are having trouble.
There was an issue with the key generation for the order - fixed it.
https://www.stardock.com/support/product-key-retrieval
Sorry for the trouble.
----------------
Sean Drohan
Stardock Customer Service Manager
Thank you very much
You are most welcome and thanks for the purchase.
----------------
Sean Drohan
Stardock Customer Service Manager
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