Deskscapes 8

No key

I upgraded to deskscapes 8 and got no key and also couldn't log in just using the account. Can someone correct this issue

12,878 views 11 replies
Reply #2 Top

Yea I already did that I haven't seen anything about deskscape 8 anywhere except in my order history its non existent everywhere else in my account

Reply #5 Top

Hello,

I have forwarded your report to the Stardock support team for their review .

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #6 Top

Hello,

One more thing did you buy the upgrade to version 8 or just try to

install it .

If you didn't buy the upgrade click on this link scroll to the bottom

for a discount upgrade price https://www.stardock.com/products/deskscapes/download

 

AzDude
Stardock Community Assistant

Reply #7 Top

I bought the upgrade for 8 uninstalled the old version from my computer and installed 8. From there I had the key issue

Reply #8 Top

Hello,

Sorry to hear you are having issues.

are there different emails between your Stardock account and the email you

use to order the upgrade ?

If so must be merged https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts

 


AzDude
Stardock Community Assistant

Reply #9 Top

Hello,

Sorry to hear you are having trouble.

There was an issue with the key generation for the order - fixed it.

https://www.stardock.com/support/product-key-retrieval

Sorry for the trouble.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #11 Top

Quoting t_rosso_24, reply 10

Thank you very much
End of t_rosso_24's quote

You are most welcome and thanks for the purchase.

----------------
Sean Drohan
Stardock Customer Service Manager