I have had similar issues, game loads fine, runs fine, i get to triton, land on triton, zoom around the planet a bit (anywere between 5 seconds to a couple minutes) with the lander grabbing materials or going straight for the ship and boom, crash.  Mine is going to blue screen I believe (hard to tell as hdmi cable from video card out doesn't show a blue screen, it just shows no signal to monitor when it happens) but I have to hard restart my computer every time.  Happened over 50 times now.  have made it as far as seeing the alien in crashed spaceship to have it instantly crash before even seeing initial dialog appear.  Extremely frustrating as my system specs are well beyond what is needed for this game.  

AMD FX-8370 Processor, 32 Gig Ram, GTX 1080 8gig Video card, Win 10 pro (newest version 1806 i believe is the number).  

Had video card and system status numbers up while playing, card not running hot, resources not maxing out, not even close actually.  just boom, crash for no reason.  Everything shut down in background on computer basically.  but no difference.  

Troubleshooting Ive tried so far, which is a LOT.  Paging file was regulated by windows, have tried it that way with no luck, even assigned a preposterously high number to it to see if that would help, gave it 10 GB of buffer to play with and still same thing, no difference at all.  Have reinstalled game multiple times, full purge.  Have moved file location and Steam to 3 different hard drives.  Have done fresh install of video card drivers, audio drivers, motherboard bios, windows full fresh install.  Have loaded game both from source file, and through steam, with no difference in results.  Have deleted system ini file multiple times, have deleted the entire star control folder from my games folder, have completely ported pretty much every executable in the game through my firewall, as windows event viewer showed unable to connect the webhelper executable through the firewall.  still shows that even with it ported after each crash.  the runlog.txt file doesnt really show anything.

Star Control RunLog.txt

Build description: v1.0 (CL52719) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11   - OptimizeNitrousLibsForDebug=OFF

User: Steve

INISettings:etermineVRAM dedicatedVideoMemory 8079MB dedicatedSystemMemory 0MB sharedSystemMemory 16365MB vendorID 10de deviceID 1b80 

Scene Mode: Entering MOVIE

Game Loop Mode: Entering LOADING

Scene Mode: Entering MOVIE

Scene Mode: Entering MAIN_MENU

Game Loop Mode: Entering MENUS

Scene Mode: Entering LOADING_POPUP

Game Loop Mode: Entering LOADING

Scene Mode: Entering SPACE

Game Loop Mode: Entering SPACE

Scene Mode: Entering PLANET_SCAN

Game Loop Mode: Entering PLANET

Info: GenerateStampInstances Rand Seed 109

Error: Stamp CanyonTurnL01_Shallow01: materials AlienBaseGrass and Ice both use slot #3

Scene Mode: Entering PLANET_REENTRY

Scene Mode: Entering PLANET_SURFACE

Scene Mode: Entering LOADING_POPUP

Game Loop Mode: Entering LOADING

I've pretty much exhausted every option I can think of or have found on the steam chat, and in here and on the web to resolve issue, with no luck at all.  Extremely disappointed.  Been waiting for this game for basically 25 years now.  I still have my 3do console to play star control 2 on, and do frequently.  I preordered game, and now can't play it.  its the only game I have ever preordered.  extremely frustrated

Yeah im on my 3rd install now on another HD.  Looks like it may be refund city for me if this keeps on happening.  I'm not blue screening, but rather its the video just ceases to update, i can still hear audio fine after the "freeze" but then a hard crash out to desktop as soon as i hit esc and the lander leaves the surface. 

Thankfully i purchased on GOG so refund is an option but hoping i dont need to go that route.  Anyway I guess Theme Point Hospital it is while I reinstall yet again .

I am having the same issue.  I was fine until about 5 hours into the game when suddenly after landing on a plant the game freezes, I can still hear the audio, then the game just shuts down back to desktop.  I have uninstalled the game twice with no luck.  Does anyone know a work around?

Same here even went for a fresh windows 10 Install ive been told it dosent like the Nvidia graphics driver the 500mb update didn't help either.

There seams to be an issue with the game using more and more memory when on the planets collecting resources from other posts.

Willag

We put in some code in the latest hot patch to throttle the GPU a bit. But be careful about overclocking it. I suspect all of you happen to have very high end GPUs. Make sure your GPU fan is set to normal or hasn’t been changed from defaults.

a couple other suggestions:

Disable anti aliasing.

The game is highly optimized so it tries to use your GPU completely if it can. We are talking to AMD and NVIDIA on this issue as it’s going to become more common as more core neutral games get released.

In the meantime, we are here for you. We will do our best to solve this even if we have to code in a weird work around. Our job is to make you happy.

hi Sean ill give this a go how do I return the settings to normal if it doesn't work

Willag

it crashed within 30 secs of running on Proycon

with the low settings in place ill now try the AA off

Willag

Hi folks. Long time Stardock customer with most Stardock games purchased and played. I am having the same graphics freezing problem as reported here. Mostly during lander missions. The game sound will continue to play like the game is working in the background for about 5-10 seconds but the screen is frozen (cursor works). Then it hard crashes back to the desktop. 

I lowered the settings and turned off v-sync as recommended and at first it seemed to have worked as my play time went up but then it just happened again.

I am loving the game but will probably have to shelve it until the crash source can be found.

Nvidia GTX 770 running 24.21.14.1163 driver

Looks like I also have the Swap Chain Present Failure in the runlog.txt file:

Scene Mode: Entering PLANET_SURFACE
Nitrous Error: Swap Chain Present Failure:
(887a0005) The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
Device Removed Reason: Device Hung: (887a0006) The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

If someone at Stardock could kindly put me on the list of customers to notify when they have a fix I would appreciate it. A beta patch notification, if possible, would be good too.

Yeah it was showing signs of letting up but im back to 10s-30s before crashing when landing on planets again.

Will have to shelve this until Stardock and NVIDIA work out the issue.

Please also put me on the list of folks to contact when this has been addressed.

Ok, this is a hail mary but try turning off shadows and see if that makes a difference.

I uninstalled the game, redownloaded and installed. Got about 1.5 hours in then crashes started happening again. I took off shadows as recommend by Brad, worked for a bit but then a crash happened. I am not getting the error reporting pop up by the way. When on the planet in a lander the graphics will freeze but the game continues to play in the background. You can hear the sounds going and you can still drive the lander around. If I randomly bump into a resource you can hear the collection sound. The crash happens when you leave the planet by hitting ESC. That's when my game crashes to the desktop with no error reporting.

It can be 5 minutes, 15 minutes, or sometimes an hour but to be honest I think the longer play sessions are when I am not on planets much. I am doing quests, exploring systems or doing dialog. It makes resource gathering not much fun because you constantly wonder if it's going to crash soon so you can't enjoy the experience. If there is anything I can do to assist please let me know.