Can't uninstall "Launch" (and other downloaded programs)

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from Stardock Forums

I'm getting the error "invalid uninstall control file" (see screenshot) and can't install ANY of my Stardock programs. On the forum, I've found "purge" .bat files for some of the other programs I want to uninstall but I can't find one for "Launch". Please provide me with a way of uninstalling this program.

 

It would also be helpful if you provided us with a way to purge ALL of our downloaded programs since I don't want this issue with other uninstalls. 

20,020 views 12 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Siege of Centauri
Reply #3 from Stardock Forums Top

I tried that, and it uninstalled Launch (ie. it no longer shows as installed in the Object Desktop Manager). But  the Launch pad is STILL there when I click on my start menu. Start is supposed to be uninstalled too.

Yes, I restarted my computer. 

Yes, I made sure that "silently install updates" is disabled.

 

Please help

Reply #4 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Sending back to support for more help.


AzDude
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Quoting shmuelnahum, reply 3

I tried that, and it uninstalled Launch (ie. it no longer shows as installed in the Object Desktop Manager). But  the Launch pad is STILL there when I click on my start menu. Start is supposed to be uninstalled too.

Yes, I restarted my computer. 

Yes, I made sure that "silently install updates" is disabled.

 

Please help

Not sure, what you mean by that bold part. Do you intend to uninstall Start8/Start10 too?

Thank you,

 

Basj,

Stardock Community Assistant

Reply #6 from Stardock Forums Top

I'm just mentioning to you that I've uninstalled Start 10 also. (*in case they are dependent on each other)

At this point, the problem seems to be "Launch" only (it still shows up) when I open my regular Windows Start.

Reply #7 from Stardock Forums Top

Please post a screen capture of the Launch appeared even after you have purge it.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #8 from Stardock Forums Top

Screenshot #1- after running .bat file.  

Screenshot #2- after restart, Launch comes back!

Reply #9 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #10 from Stardock Forums Top

When you go to Add / Remove programs, and try from there, what happens?

If it still fails, actually reinstall Launch, reboot, and try Add / Remove again.

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Sean Drohan
Stardock Customer Service Manager

Reply #12 from StarControl Forums Top

Quoting shmuelnahum, reply 11

Thanks- I tried and it seems to have worked. 

You are most welcome.