WindowsFX 6 Causing Windows 10 File Explorer & Desktop To Crash & Reset Repeatedly

from Stardock Forums

Ever Since Windows 10 version 1709 up to and including the April 2018 Update my file explorer and desktop have been randomly crashing no matter what i was doing on my computer. It took me a long time to figure this out, i had to hunt thru my event viewer to find the crash itself and see what was stated under the event. This is what was listed for the crash itself.

Faulting application name: explorer.exe, version: 10.0.17134.1, time stamp: 0x425b30b2

Faulting module name: wfx4_64.dll, version: 6.0.3.0, time stamp: 0x58dd2982

Exception code: 0xc0000005

Fault offset: 0x00000000000168b9

Faulting process id: 0x4278

Faulting application start time: 0x01d3eba91197cd02

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Program Files (x86)\Stardock\WindowFX\wfx4_64.dll

Report Id: 44745965-5756-40de-987c-2788d52296e2

Faulting package full name: 

Faulting package-relative application ID: 

After disabling WindowsFX 6, the crashes have ceased. So i was wondering if the support team is aware of this problem and doing something to fix it in the next version release? 

3,925 views 6 replies
Reply #2 from Stardock Forums Top

This was a clean install as i recently reformatted before installing windowsfx 6, but i'll give it a try.

Siege of Centauri
Reply #3 from Stardock Forums Top

Please do try it. Sometimes it helps.

Reply #4 from Stardock Forums Top

I did as you suggested and it seems to be working fine so far. I'll post back later if the crashes return.

Reply #5 from Stardock Forums Top

Great, Thanks for reporting back. :thumbsup:  

Reply #6 from Stardock Forums Top

In the two days since applying your fix I've not had file explorer or the windows desktop crash and repeatedly reset, so i guess the fix worked. If the problem should ever recur again in the future i now know how to fix it. Thank you for your prompt reply and solution to my problem.